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Unexpected credit on my bill

Allan87
Allan87 Posts: 465 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
in Mobiles
I've somehow been given 2p credit for calls and a £12.77 credit which is listed as MHPVP, no idea what that means, can anyone shed any light?

phonet.th.png

Comments

  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    CTR is apparently Contract Tariff Refresh, TSOL means Tariff Sold Online
    MHP no idea and VP I think is Vodafone passport.

    Have they changed your tariff? Or are you coming to end of contract - part month maybe?
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi Allan87

    I can see why this is a little confusing!

    CTR3TSOL600mUnlText MHPVP

    Translates into English as:

    Contract Tariff Refresh 3. Tariff Sold On Line. 600 minutes. Unlimited Texts. Month Half Price. Vodafone Passport.

    It's a bit of a mouthfull, but basically means that you have a month half price and that's why you have the £12.77 credit on the bill.

    I'm glad I could clear it up!

    Cheers

    :cool:

    Kirsty
    Web Relations Team
    Vodafone UK
    “Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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