Free Credit Check Keeps Charging Me!

LisaMB

I joined the credit expert site and although was told it was free they still needed my bank details. Since then they have taken £6.99 every month but take it as a POS transaction which i'm unable to cancel with my bank. They have advised i speak to them direct but can't find a contact number so have had to email them. The bank also said that by cancelling my card it still won't stop them taking the money every month. How can i get them to stop this payment?

naijapower

You can get the number from credit expert website. It is not too hard to cancell. Just insist

Optimist

If you want to cancel your membership, please contact our team on free phone 0800 656 9000 and select option 4.

http://www.creditexpert.co.uk/MCCFAQNew.aspx#link8

Halloway

Can someone enlighten me as to why anyone would want to sign up to one of these pay monthly memberships? You can get the statutory report for £2 from Experian.

stugib

LisaMB wrote: »

I joined the credit expert site and although was told it was free in the big advertising text, I didn't bother to read the terms and conditions which told me it was a monthly subscription service, which is why they still needed my bank details. so Since then they have taken £6.99 every month

...........................