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Abbey One Time Passcode - OTP
Comments
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Thanks benr: without any accounts left at Santander I can't log in now to check, but when I could this all sounds familiar for the first time the OTP applied. But after that I don't recall the 'Please be aware' prompt coming up, or I would have been able to pass that and at least see the balances on the accounts, if nothing else. Maybe it was just a failure when I tried several times that particular day: I don't know as I didn't try again afterwards, having got fed up with the whole idea!
Summarily denying full online access/operation to those either without mobiles, or who prefer not to use that method, is not the way to go in my view... but it's their bank, they can do what they like.~cottager0 -
What information do abbey ask if i was to login to phone banking?
cheers0
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