Coverage of vodafone

rexel
rexel Posts: 602 Forumite
Part of the Furniture 100 Posts
I have recently moved house and at my new address I have no coverage of vodafone uk. It keeps going to vodafone ie which is very expensive. Is there any way out of this, I have over a year of my contract left?

Comments

  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi rexel

    I understand that this is an annoying situation for you.

    There are options that will improve this for you.
    • Add the Summer Roaming Promotion to your account. The roaming charges have been abolished for the summer so you will be charged your normal rate. You can see all the details here.
    • Have a look at Vodafone Access Gateway. This will improve your home signal by using your broadband connection so that you have full 3G service at home.
    • Let us know where this is affecting you on our Coverage Map. This way we can consider this area for signal improvement in the future.
    I'm glad I could help.

    Kirsty
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • ACDeag
    ACDeag Posts: 742 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    rexel wrote: »
    I have recently moved house and at my new address I have no coverage of vodafone uk. It keeps going to vodafone ie which is very expensive. Is there any way out of this, I have over a year of my contract left?

    Look in the Netwok settings for your phone and turn off Automatic for network selection instead manually select Vodafone UK. If you go abroad you will not be able to roam unless you reselect a network or turn automatic back on.
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