12 month contract automatically renewed!

The_Blessed_One

hi,

My friends 3G 12 month mobile phone contract runs out this month and so isit too late to cancel it because they normally automatically renew it right? This is because you would normally give 30 days notice right to the company. What are his rights!?

Thanks.

Andriy.

Fork86

The_Blessed_One wrote: »

hi,

My friends 3G 12 month mobile phone contract runs out this month and so isit too late to cancel it because they normally automatically renew it right? This is because you would normally give 30 days notice right to the company. What are his rights!?

Thanks.

Andriy.

If he doesn't want to stay with Three or wants to negotiate a better contract, tell him to ask them for his PAC code. They will send it to you straight away by text (after trying to tempt you to stay with better deals). If he is in his final month, he will be liable to pay for the rest of that month and the time period till he uses it to transfer his number (and thus terminate the contract). He must use the PAC code within 30 days.

They won't start him on another 12 month contract unless he recieves a new phone from them.

LeeSouthEast

Three do not automatically renew contracts. After the end of his minimum term (12 or 18 months) he enters onto a rolling 30-day contract, where he can cancel by giving notice 30 days from the date he wants it to end.

beach86

So when is the best time to cancel. I am also with 3 and want to move to somebody else (although not sure who atm). I want to carry on with the rest of my contract and then stop it so it doesnt go onto the 30 day rolling contract.

Do I have to give notice? If so, how much? If I rang up tomorrow and asked for a PAC code (ready for the end of the contract as its valid for 30 days) will I be charged anything extra?

Fork86

Asking for your PAC code initiates the 30 day notice. So just ask for it when you are enter your final month, and use it by the last day at the latest to incur no extra charges.

beach86

How about if I have less than 30 days remaining on my contract? I think mine either ends this coming Monday (14th which is when I ordered it) or the 28th when it was delivered. Either way there is less than 30 days left. Do I have to give them leaving notice then? I thought it would just end and then go onto 30 day rolling which I could stop before hand.

elljay20

you still have to give 30 days notice. if you get a pac code and use it the contract will terminate when the number transfers over.

beach86

Dam, do you know how much they charge once my contract finishes?

elljay20

beach86 wrote: »

Dam, do you know how much they charge once my contract finishes?

do you mean when your on a rolling contract after the minnimum term has ended? if so that depends what plan your on.

beach86

Ah I see, my current contract is £20/ month.

So, if my contract ends in 15 days, I will need 15 days of the rolling contract. Will I pay £9.37 (£20/ 31)x 15 + this months last bill?

Fork86

Yep. And to just confirm, you don;t have to give any notice on top of just asking for the PAC code. Just use it and the contract ends when the number transfers over.