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18866 - problems logging in - Advice needed!

red
red Posts: 666 Forumite
hi all,
sorry if this has been answered elsewhere by someone asking the same question, but i am getting a bit concerned and thought i'd pot up here for some advice....

i have set up a 18866 account for my mother as she makes a fair number of international calls. everything has been fine except she lost her credit card and had to report it stolen. we went away for a number of weeks and when we got back set up the account again. earlier today, there was a message saying there was a back payment owed of sixteen pounds (which seems a little high). however, i tried to log on this afternoon and now there is a message saying all outstanding charges have been cleared but i cannot log on to 18866 as it keeps coming back with a server error message....has anyone else experienced similar problems - ie problems logging on and then potential problems with invoices?
Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam

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