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How long for reply?

We sent halifax our claim for hardship 14 days ago by recorded delivery but still no reply, how long do i wait before chasing this up? Its for £4000 in charges but even if they only offer us a little bit it would help lots.

Comments

  • Glpark01 wrote: »
    We sent halifax our claim for hardship 14 days ago by recorded delivery but still no reply, how long do i wait before chasing this up? Its for £4000 in charges but even if they only offer us a little bit it would help lots.
    I would chase it up today.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Glpark01
    Glpark01 Posts: 202 Forumite
    i gave them a ring and they said its with their collections department but they can't give me a timescale on when it will be dealt with so i guess its just a waiting game.
  • donyoung
    donyoung Posts: 21 Forumite
    Glpark01 wrote: »
    i gave them a ring and they said its with their collections department but they can't give me a timescale on when it will be dealt with so i guess its just a waiting game.


    done the same with me and messed me about for ages, finaly said an offer was in the post , 150 quid for a 4000+ claim , pathetic , im now at the fos and waiting on them , its not easy , so stick at it call every day
    and i hope u have better luck than me
This discussion has been closed.
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