parcel delivery

roses_babe

yesterday i had some books delivered which i didnt even order.. my husband was in the bath so didnt here the door bell go... when he went downstairs he saw there had been a delivery.. i have a double glazed door so you can just walk in unless its locked. The delivery person had opened my front door and left it in my house can he do this?

Mark_Hewitt

In a word, yes.

Legal stuff comes into play now. You know that you didn't order the goods, so you have no right to keep them. It's your responsibility now if there is a return address / telephone number to contact the company that sent the items and inform them that they have mis-delivered them.

They should then arrange to have the items collected, at *your* convenience, as long as it reasonable.

You are not responsible for any return costs.

After a period of time (not sure how long) if they have not collected the goods, they become your property.

boredandconfused

If th point you're asking for confirmation on is if the deliverer can just walk into your house then I know I wouldn't like it...

Ivory_Tinkler

I think the delivery person was only trying to be helpful but it might be an idea to keep that door locked - it might not be a delivery person next time but a thief!

roses_babe

I phoned the company yesterday they are sending someone out to collect it. i just dont like the idea he just opened my door

Mark_Hewitt

roses_babe wrote: »

I phoned the company yesterday they are sending someone out to collect it. i just dont like the idea he just opened my door

Well sorry but, if you didn't want someone to open your door, why didn't you lock it? It's quite common practice for people to leave their porches etc open this way for deliveries. The delivery man was not to know you didn't like this.

Bowling_4_Gold

roses_babe wrote: »

I phoned the company yesterday they are sending someone out to collect it. i just dont like the idea he just opened my door

Hang on... the company are collecting the parcel because you didn't like him putting the parcel in a more convienient place for you, also saving you the time of going to collect the parcel themselves?! How does that work?

rich_months

roses_babe wrote: »

i have a double glazed door so you can just walk in unless its locked.

There's your problem.

laney85

Bowling_4_Gold wrote: »

Hang on... the company are collecting the parcel because you didn't like him putting the parcel in a more convienient place for you, also saving you the time of going to collect the parcel themselves?! How does that work?

its not the op,s parcel !

roses_babe

no they are collecting the parcel because they shouldnt of sent me it. i left my front door unlocked because someone was in i dont have a porch

Bowling_4_Gold

laney85 wrote: »

its not the op,s parcel !

Oh yeah, lol! *Hits head against brick wall*