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Three want to charge me for cancelling contract

david69_2
david69_2 Posts: 580 Forumite
I managed to get out of my contract with 3 due to the change in their terms and conditions
My contract finished on june 25th and i received my last bill which was for about £3 I've now received another bill for cancelling my contract for £50 it was due to finish in september.
What should i do I've cancelled the dd but i havent called them yet
Any advice welcome

Comments

  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    Write to them, keep a copy and say that no cancellation fee is due, because cancellation was due to changes in terms and conditions. I doubt it will shut them up, to start with but this is where you must start.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • I have been having problems with Vodafone with loss of service in my area. I have 4 contracts with them and have been a customer for about 10 years. They say I can cancel one of my contracts if I do one of the following:
    1. Send back the equipment which I understood was free.
    2. Failing that give them £381 to cancel,
    Is this acceptable given that the reason for cancelling was for deterioration of service which they sat they do not have to guarantee?
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