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Vodafone REPAIR FARCE?

Chrissybh0y
Chrissybh0y Posts: 367 Forumite
Part of the Furniture Combo Breaker
in Mobiles
Ok got a contract fone from vodafone with full insurance problem is ive had it now 2 months and its been for repair for basically the whole 2 months ive had it back 4 times claiming the problem has fixed, i go into store and the say they cant do anything but send it back for repair, im paying for insurance and a contract i cant use, anyone give me any help on maybe speaking to vodafone rather than there pathetic customer services, perhaps head office sum info would be taken on board guyz and gals cheers
Better to understand a little than to misunderstand a lot.

Comments

  • HugoSP
    HugoSP Posts: 2,467 Forumite
    Where's Lee when you need him :)
    Behind every great man is a good woman
    Beside this ordinary man is a great woman
    £2 savings jar - now at £3.42:rotfl:
  • Chrissybh0y
    Chrissybh0y Posts: 367 Forumite
    Part of the Furniture Combo Breaker
    im at wits end with them m8
    Better to understand a little than to misunderstand a lot.
  • CLLC
    CLLC Posts: 1,042 Forumite
    Part of the Furniture Combo Breaker
    HugoSP wrote: »
    Where's Lee when you need him :)

    He's actually on the Vodafone eForum :D
    :dance: I am great , yes I am :dance:
    :rotfl:
    :D If you think I was useful , Thank you, for thanking me :D
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Tadaa! I'm here!

    Hi Chrissybh0y,

    I'm happy to take a closer look at this if you'd like to email your details to me using the 'Contact us' form on the Vodafone website.

    When sending the email could you include, within the body of it, a link to this thread and the code WRT135 to make sure it comes through to us.

    Thanks,

    Lee

    Web Relations Team

    Vodafone UK
    “Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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