Norton security scan - malware?

nanokitten

Hi, I have a dell inspiron 1501 running xp and recently a norton security scan icon has appered on my desktop.
At first I wasn't too worried as I assumed it was bundeled with all the other junk dell installed.
However today i tried to run the program and on updating it, the text "hit apply to being using the updated product" appeared. This freaked me out as in my experience legit programs don't contain obvious spelling / grammar mistakes.

So is this some kind of Malware?

I'm currently Running AVG (free), spybot S&D and I have adaware installed although it seems to be malfunctioning. Laptop has being running noticably slow (which is why I was trying to run the bloomin thing in the first place).
I'd be greatful for some suggestions.
L.

nanokitten

macman

Did you have Norton installed before this happened?
If so, you shouldn't be using 2 AV programs on the same PC But it does look dodgy to me.
I would ditch AVG and install Kaspersky or Avira.

espresso

Follow the guidance given in the Malware/Spyware removal guide here.

nanokitten

Cheers guys, no, I'm not running norton. To my knowledge I've never installed it. Not sure if Dell my have installed some a trial version. I have read somewhere that the (real?) norton security scan comes with the google package and shockwave, but this doesn't look like a real version to me and I can't see a way of contacting norton to find out.

macman

nanokitten wrote: »

Cheers guys, no, I'm not running norton. To my knowledge I've never installed it. Not sure if Dell my have installed some a trial version. I have read somewhere that the (real?) norton security scan comes with the google package and shockwave, but this doesn't look like a real version to me and I can't see a way of contacting norton to find out.

Please post your Dell service tag (7 digit number on a little label, probably on the base of the laptop) and I will be able to tell you if it came with Norton installed or not.

nanokitten

Cheers Macman, the tag is DJYD03J.
So far MBAM, spybot S&D and AVG have come back clean, am workin on the rest of the list on the post espresso suggested...

macman

nanokitten wrote: »

Cheers Macman, the tag is DJYD03J.
So far MBAM, spybot S&D and AVG have come back clean, am workin on the rest of the list on the post espresso suggested...

Your system ( purchased July '07 if I am correct) originally came with a 30 day trail of McAfee Security Centre 9.0. No mention of Norton. I would imagine McAfee is long deleted if you have been using AVG. So looks like Norton is not really Norton.

aliEnRIK

Is it not in the list of programs you have? If it is cant you just uninstall it?

Marty_J

Have you ever installed the Google Pack?

It includes Norton Security Scan.

espresso

How do I uninstall Norton Security Scan?

1 Click Start > Settings > Control Panel.
2 Click Add or Remove Programs.
3 Click Norton Security Scan, and then click Remove.