The Mystery Shopping Thread - X

Brian_Damage

kellyshay wrote: »

Hi,
I've got my 1st MS job with a bank on Fri, any tips for a MS virgin. Am quite nervous.
Kelly

Don't forget your gun shaped object in your pocket...;)

Takana

kellyshay wrote: »

Hi,
I've got my 1st MS job with a bank on Fri, any tips for a MS virgin. Am quite nervous.
Kelly

I know how you feel! I had my first one the other week. I was soo nervous. I just tried to focus on being a 'normal' customer :rotfl:

BerryDelight

Takana wrote: »

Has anyone given a 'bad' report back? I've just completed my second MS which was to a mobile phone shop. The girl in there was not interested in serving me at all!! It made my job easier as I was dreading them asking me loads of questions as I had to pretend to want a new phone. She didn't ask any! The report I filled in was truthful, but I still feel bad that this girl will get in trouble! Has anyone else had a similar experience?

My second MS job was similar. The girl went as far as to tell me not to use her employers insurance because it was dire and I would never be able to recover my money if my phone was stolen etc...... I reported it truthfuly and objectively and got a good score so honesty is definately what this game is all about

KaramelRose

Congrats on your first job - just relax. The important thing is to be as natural as possible and try and remember as many things as you can. Try to pay particular attention to greetings, name tags, and cleanliness.

You'll be fine don't worry!

twinklie

OOOOOh got my best paying job so far tomorrow. I'm very excited.

mysterious_girl

BerryDelight wrote: »

My second MS job was similar. The girl went as far as to tell me not to use her employers insurance because it was dire and I would never be able to recover my money if my phone was stolen etc...... I reported it truthfuly and objectively and got a good score so honesty is definately what this game is all about

Unless the MS company is GAP. In that case you will get sacked.

mysterious_girl

kellyshay wrote: »

Hi,
I've got my 1st MS job with a bank on Fri, any tips for a MS virgin. Am quite nervous.
Kelly

Just always remember what's to the left, what's to the right, what's being advertised in the windows. At the beginning of a bank job I always pretend to be talking on my mobile outside the branch and record in the voice recorder what is on each side of the bank and what is being advertised in the windows. Then as soon as I walk out I get on my phone again and record the staff member's names and their description. If you're doing a few jobs in one day these are the things that are easiest to forget.

twinklie

mysterious_girl wrote: »

I always pretend to be talking on my mobile outside the branch and record in the voice recorder what is on each side of the bank and what is being advertised in the windows. Then as soon as I walk out I get on my phone again and record the staff member's names and their description.

A brilliant tip! Why did I never think of doing that?? I'm totally doing it in future! Woo hoo.

GemzyKate

kellyshay wrote: »

Hi,
I've got my 1st MS job with a bank on Fri, any tips for a MS virgin. Am quite nervous.
Kelly

On my first few bank jobs, I used the voice recorder on my phone to discreetly record the whole visit. I didn't write down what i'd recorded word for word, it was just a safety net incase i'd forgotten any details. I think there is quite a divided opinion of whether this should be done (or even if its legal!). But imo, i'd never show the recording to anyone else, including the MS company and i always delete them once i've completed my report, so who's going to know!:rotfl:

vramesh

brryssn wrote: »

Cafe visits within Department Stores on Aba-i

Please can someone PM me and tell me which one this is? I cannot see any??