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T-Mobile payment limit exceeded - not allowed to top up!!!
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Hello,
My boyfriend is in Cuba & we text each other constantly. I have been topping up his PAYG account from here but I have spent around £110 in the past month on roaming texts & I am no longer allowed to top up! I tried a few times on the website before calling them. They say that because I made a top up only 2 days ago I will have to wait a whole month from that date before I'm allowed to do so again! I have a very good credit rating & no problems with my bank/ credit card accounts. What can I do? I could send another sim but post can take 3 months plus! They say it's due to possible fraud. I just want to keep in touch with my boyfriend & unfortunately there isn't a cheap option with Cuba. Any ideas would be appreciated. Thanks.:silenced:
My boyfriend is in Cuba & we text each other constantly. I have been topping up his PAYG account from here but I have spent around £110 in the past month on roaming texts & I am no longer allowed to top up! I tried a few times on the website before calling them. They say that because I made a top up only 2 days ago I will have to wait a whole month from that date before I'm allowed to do so again! I have a very good credit rating & no problems with my bank/ credit card accounts. What can I do? I could send another sim but post can take 3 months plus! They say it's due to possible fraud. I just want to keep in touch with my boyfriend & unfortunately there isn't a cheap option with Cuba. Any ideas would be appreciated. Thanks.:silenced:
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Comments
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its a security control.
Use another debit or credit card.0 -
Have u thought about using blackberrys? That way you 2 can email each other at no extra cost?0
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Tell him to find himself a local simcard, which will be cheaper as well probably.0
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