Late Payment Charge....Just one day late!

luvthavodka

K9cuddles wrote:

Why don't you change to a direct debit of the min amount then pay any additional payments in a stand order? Prevents any thing like this happening again. But as said a good "unhappy" letter will do the trick for a first offender!!

Only problem here is that you have no control over the direct debit date. The issuer is likely to take the direct debit 3/4 days before they need to....which could lead to problems for those whose payment of bills are effected by the day they get paid.

YorkshireBoy

luvthavodka wrote:

Only problem here is that you have no control over the direct debit date.

Yes you do. You choose the statement date based on the date you want the DD taken, ie the payment date.

The issuer is likely to take the direct debit 3/4 days before they need to....

In over 20 years of using DD's (up to 20 per month - every month!), I've never known this to happen. Even if it did, you are covered by the DD guarantee. If the CC provider wishes to change the date/amount, they have to give you at least 10 days notice - the DD collection date will be on your statement. Many providers voluntarily give 14 days and some give a lot more.

which could lead to problems for those whose payment of bills are effected by the day they get paid.

Not if they choose an appropriate statement date as mentioned above.

LollyLou_2

Thanks everyone, I think I am going to contact the Halifax and see if I can get back my full £25 - not a great deal of money I know, but its the principle of the matter!!

Will also give this DD AND SO option some more thought...as I've said, I've moved the payment due date back a few days now so having just the SO shouldn't cause any issues going forward.

Thanks for all your advice - will let you know how I go on the refund front!!

jackieb

All our pay and child benefit is paid into our current account. On the same day that dh's pay is paid into the bank (the 15th of each month) £1250 is transferred automatically into an account just set up for all our SO and DD's. As the SO dates can vary it doesn't matter as there is always enough money in that account. We don't have a cheque book or a debit card at all for this account so we're not tempted to dip into it.

Anon

LollyLou wrote:

Thanks everyone, I think I am going to contact the Halifax and see if I can get back my full £25 - not a great deal of money I know, but its the principle of the matter!!

Be nice to the CS (may put you through to another department) expressing surprise that this happened, not happened before etc and they may have the flexibility to remove the charge (as a goodwill gesture). I stress being nice, as unfortunately there is no principle to fight on (apart from size of the fine - discussed on other threads) - the payment date is clearly stated on your statement, you set up the SO to pay it but unfortunately/unintentionally paid one day late ... and computers apparently don't work weekends :rolleyes: (I never have understood that - why does a computer work banking hours/working days in this age of 24 hour online/phone banking ).

Good luck

Anon

The_Boss

Am I right in saying that a standing order would not be processed imediately? I.e. if paid the day after the bill was due, it would in fact be in the account 3-4 days after the payment was due?

Anon

As I understand it, if you make a payment using online banking, paid today, it will take 4 working days (according to Cahoot) to arrive at the destination. A standing order is just a development on this, with you saying when, how much and how often you want it paid (could be monthly, for a set period, or indefinitely).

Anon

The_Boss

So in other words, a standing order is the same as hitting the accept button on your internet payment system and its still subject to the usual few days processing?

King_Of_Fools

The way Halifax treat online bill payments is as a variable Standing Order. It is exactly the same as a SO but the payment frequency and amount are varaible (i.e. you decide when and how much to pay).

However, they do two SO batch runs each working day one at the start and one at the end of the working day. If you set up your bill payement or fixed SO at least the working day before its due date it gets taken in the morning batch. If you make a bill payment that day it gets taken in the evening batch. Both are treated as coming out of your account on that day for interest purposes but the evening batch payments take a day longer to arrive.