Old Speckled Hen - ASDA

soba

From Asda website -

3.1 Prices on the website are the prices charged in store on that day and as the store prices change, We update the website overnight. They are therefore a guide only. There may be some slight variations by the time We are due to deliver Your order.

lucyuk3000

I just rejected my order at the door as they had gone back to full price on my delivery note- no mention of the price hike though so a good job we checked the invoice! Bit gutted and annoyed this price change was not made more clear both on the website and at the door...

jojo1978_3

My order has just arrived at full price, i didn't reject it tho, i think i'll take my chances and call the query number, see what i can get.

Update....finally got through and the lady confirmed the price i'd ordered at and is processing a refund. RESULT!

bordercars

in light of jo jo's action, can you accept and return to store yourself later if no joy from CS.

Groovygirl

jojo1978 wrote: »

My order has just arrived at full price, i didn't reject it tho, i think i'll take my chances and call the query number, see what i can get.

Update....finally got through and the lady confirmed the price i'd ordered at and is processing a refund. RESULT!

I'm getting a refund also. Very nice lady on phone said I should have it at order price, even though it states price on day of delivery. Thanks all.

jojo1978_3

bordercars wrote: »

in light of jo jo's action, can you accept and return to store yourself later if no joy from CS.

I asked the delivery guy if i could do that and he said yes.

bordercars

my delivery just arrived, no beer but rest of order was there, no sub for missing goods and no charge they did honour the free delivery though, how could they be out of stock when in stock when i ordered. delivery guy was great, explained to him why and we had a chuckle at asda's inept workings.

ellybelly89

Just received my order at full price!! Waiting for a call back from CS to see if they can offer a refund...

KittyCat1

None left in Asda Llanelli today

soba

My very first order with Asda and it came minus a toaster and also the beer. I tried ringing them and was waiting for ages so I've emailed them to let them know how disappointed I am. Also slightly puzzled as to why there was no replacement for either item. So my £50 was reduced to £7. Not good for me and not good for Asda's sales figures either.