I think i've had a spoof email please help

janceyb

I checked my email today and I had a message from [EMAIL="ukrswebhelp&#64;ebay.com"]ukrswebhelp@ebay.com[/EMAIL] <[EMAIL="ukrswebhelp&#64;ebay.com"]ukrswebhelp@ebay.com[/EMAIL]>
heres how the message goes
'You've got new funds

Dear Jancey B,



eBay International AG just sent you money with PayPal.

Reversals:
Please be aware that your payment can still be reversed, (e.g. if it is subject to a chargeback), even after you have posted the item to your buyer. Complying with PayPal's protection programmes and following the trading guidelines, in our Security Centre helps to protect you from things like chargebacks.

Payment details
Amount: £56.99 GBPTransaction Date: 30. Jul 2009Transaction ID: 8CA45772LY297680GSubject: eBay payment for your recent purchaseCustom note: We're sorry you had a problem using eBay recently. As you're a valued and loyal customer, we're pleased to be able to resolve this for you straight away and send you this payment for the item you'd purchased (item 320395622827). As a reminder, we recommend using PayPal to pay for all your eBay items. Purchases are protected for the full price of the item, including postage. We wish you all the best on eBay in the future. Regards, eBay Customer Support
View the details of this transaction online
eBay International AG is a Verified buyer.

eBay International AG has completed the PayPal Verification process. This means we have checked to ensure that they are in control of their bank account or card. This helps to prevent fraud such as identity theft.
The PayPal Verification process is a security measure to confirm that a user is the owner of the bank account or credit card they are using in PayPal. Confirming each user's identity helps prevent fraud, such as identity theft, and increases the security of payments in PayPal.

Have you lifted your withdrawal and receiving limits? Just log in to your PayPal account, go to the Account Overview page and click View Limits.
Yours sincerely,
PayPal'



I have no recollection of having any problems with anything but there is £57 in my paypal!!! i am most confused!!!

rsykes2000

So you've not bought some hair straighteners recently ? Are they fakes ?

janceyb

i've not bought anything... i've sold things but i've been paid for all and i've had no problems what so ever.

McKneff

Just completely ignore it or send it to spoof at ebay.
and then delete it.

and then just wait and seewhat happens to your account.

frivolous_fay

I would do further investigations.

Check your bought items in ebay
Check your transactions in PP
Pop into the Techie forum and get them to help you give your PC the once over

There are several elements about this story that suggest both your ebay and PP accounts may have been hacked. I think it's better to take that possibility seriously.

cyberbob

If they have used your name it more than likely is real. Send it to spoof@paypal.com
Go directly to your paypal account and check whats going on.

cyberbob

Also change your passwords

Hintza

McKneff wrote: »

Just completely ignore it or send it to spoof at ebay.
and then delete it.

and then just wait and seewhat happens to your account.

Probably agree with the above but they might come back looking for it sometime in the future. So I would probably make a (small) effort and send ebay an email for clarification.

But I would also be checking that there were no unauthorised withdrawls via paypal or any strange activity on my ebay account.

Edit:-

Oops need to learn to post faster sorry for repeating the above.

cyberbob

If your running windows do a virus and ad/malware scan check your firewalls also. as FF said it does sound like your accounts have been hacked

janceyb

i haven't recieved anything from ebay on my ebay messages so i'm assuming its fake... and paypal does usually send you messages using the persons email... so I figure its dodgy but i dont really know how... emailing paypal and ebay now

frivolous_fay

I wouldn't bother emailling ebay or PP - you won't get a sensible reply.
Log in to your accounts and check everything carefully.