We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Moving to an area with no signal on current contract
I have 2 mobile phones with T-mobile, I have had them for nearly 3 years and I am in at least another year of contract with them.
At my work I do not have a signal at all and I am now this weekend moving to the area, again no signal at home.
I have emailed them and they have responded saying I cannot cancel my contract unless I pay the remainder which is fair enough if I was cancelling just for the sake of it but I am not.
Does anyone know where I stand with this? I have always been a good customer, and as I have pointed out to them I cannot afford to pay for 2 mobiles that are redundant plus another PAYG one which will work in the area.
Can TS help at all as T-mobile are essentially not providing the service I am paying for.
Thank you
At my work I do not have a signal at all and I am now this weekend moving to the area, again no signal at home.
I have emailed them and they have responded saying I cannot cancel my contract unless I pay the remainder which is fair enough if I was cancelling just for the sake of it but I am not.
Does anyone know where I stand with this? I have always been a good customer, and as I have pointed out to them I cannot afford to pay for 2 mobiles that are redundant plus another PAYG one which will work in the area.
Can TS help at all as T-mobile are essentially not providing the service I am paying for.
Thank you
Married mum to 4, new addition expected 02/07/14
0
Comments
-
No provider guarantees 100% network coverage I'm afraid so you can't cancel on these grounds alone.No free lunch, and no free laptop
0 -
I was in a similar position 4 years ago. I had just started a new contract (with O2) and then 6 weeks later moved house (albeit only half a mile from my old house) and whilst at home I had no signal what so ever. The only thing which I could do, and did, was after 6 month of the 12 month contract, drop down to the lowest package (100 mins & 50txts from memory) in order to minimize my losses.My £2 savings total for 2007 = £92, for 2008 = £124
My savings from money off coupons for 2007 = £67.97, for 2008 = £194.79
My £2 savings for 2009 (so far) = £130
My savings from money off coupons for 2009 = £593.08
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.5K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.4K Work, Benefits & Business
- 604.2K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards