Help my computers crashed " StartRep.exe" message

macman

People are giving you help. They're advising the cause of your problem in the first place. If you run a 'last known good config' routine that may fix it, but if you continue to power it down from the wall switch then the problem will recur again.

andy2004

Melissa22_Mum wrote: »

If I can get it to actually go onto the internet I'll try that thank you. The furthest I've got so far is the desktop screen and it just freezes whenever I try to click on something.
As for the question about turning it off at the wall rather than shutting it down, which is really helpful by the way, it's quicker than shutting it down. I was being lazy.

Sounds like the graphics drivers are corrupted. boot into safe mode which will load the vga drivers <basic drivers to run windows and then after its loaded, open a command prompt, goto start, run, type in command.com when the little black window opens with a line like c:\ type in the following, CHKDSK c: /F and press enter, this will run a checkdisk and make sure so read errors, and /F <fix them, you may get a C disk inuse do you want to restart and run a checkdisk Y/N. select Y and reboot the computer.
As someone else said, you may have corrupted the installation and will need to reinstall it. believe acer have a image backup on the partition, you need to read the manual that you got with the acer, RECOVERY, maybe on a partition or a dvd, this contains the operating system and will take it back to the day you got it, so i suggest you copy any thing you downloaded, put on the computer to another drive or burn it to dvd before using that option