We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Orange breach there own contract cancel your contract

Options
If you go over your inclusive minutes you will now be charged 14.7p/m as opposed to what I believe was 4.7p/m.

Quite the charge if you ask me. They've breached the terms of their own contract and your legally entitled to cancel it today. You get to keep the phone but you lose your number and it doesn't affect your credit.

Contact them on 07973 100 150 and get put straight through to disconnections.
...

Dont let them overcharge you
Isn't the knowledge that comes from experience more valuable than the knowledge that doesn't?

Comments

  • Andyblizz
    Andyblizz Posts: 432 Forumite
    If you go over your inclusive minutes you will now be charged 14.7p/m as opposed to what I believe was 4.7p/m.

    Quite the charge if you ask me. They've breached the terms of their own contract and your legally entitled to cancel it today. You get to keep the phone but you lose your number and it doesn't affect your credit.

    Contact them on 07973 100 150 and get put straight through to disconnections.
    ...

    Dont let them overcharge you

    Already a thread about it here

    http://forums.moneysavingexpert.com/showthread.html?t=1825687

    :beer:
  • oops sorry!
    Isn't the knowledge that comes from experience more valuable than the knowledge that doesn't?
  • lindsaygalaxy
    lindsaygalaxy Posts: 2,067 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You can get a PAC code to port your number.
    £2 Savers club £0/£150
    1p a day £/
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.