BT connection

joffy

Has any one got any experience of whether BT stop your email account when you stop using there dial up connection.They say they do if you do not use it within 90 days ,but do they?

Browntoa

yes, had that trouble in the past , had to ring up to get the account re-activated

Browntoa

found it

15.3 If you have a Pay As You Go account and you do not use this account to connect to the internet for a period of ninety days or more, we may terminate your account and any associated email account(s) or products. We will give you at least 14 days' notice before we do this.

http://www.btyahoo.com/btyterms

DonnyDave

Just dial-up every 90 days.

I suggest that you put it on your calendar/diary. Might sound sad, I know, but if you want the BT e-mail address then that's the only way. I also suggest that you do it more than every 90 days; say 80 just incase you forget or are too busy.

Little_John

or pay for the premium mail service, I do i cant gaurentee that I will use the dial up every 90 days

joffy

Problem is i have now got broadband with another service provider.

scheming_gypsy

you can still use dial up with a broadband. You'll just need to connect and disconnect again.

DonnyDave

joffy wrote:

Problem is i have now got broadband with another service provider.

It doesn't stop you dialling up to BT or any other provider for that matter. You may have to change some settings in Outlook Express if you wish to send from the BT account whilst connected to your broadband provider.

k8vin

why have broadband and use dial up?

DonnyDave

k8vin wrote:

why have broadband and use dial up?

If broadband is down, you can use dial-up.

Also, as has already been mentioned, you need the dial-up connection to keep the e-mail account open.

colinw

They used to but I am not sure they do it now. I have always used bt mail and had it suspended once over a year ago. Since getting it reactivated I have always used other dial up isp's and have not been suspended or recieved a warning since. Could it be when they became bt yahoo mail?