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Is it safe to post?

emweaver
emweaver Posts: 8,419 Forumite
in Ebay, auctions, car boot sales, post & parcels
I sold a item for £155, buyer didnt do an offer just bought it and paid immediately. On paypal there is no address to send to and it says seller protection inelligble.

Is it safe to post :confused:

I emailed the seller who emailed me their address and said they wasnt sure why paypal had no address
Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
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Comments

  • hazey31
    hazey31 Posts: 155 Forumite
    You've answered your own question- if there's no address then seller protection is ineligible so it is not safe to post.

    You need to email the buyer and tell them that they need to have their address added to Paypal. The help section should tell them how to do this.
  • emweaver
    emweaver Posts: 8,419 Forumite
    Ive asked them to add it they say they have but its not showing on the payment
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • Guinness_is_good_for_you
    Guinness_is_good_for_you Posts: 40 Forumite
    I think if they paid before they added the address it won't show on the payment. I would tell them that the first payment will be refunded then they can pay again and hopefully the new payment will have the address in it so you'll have the seller protection. I wouldn't send it without the protection, as it's a high priced item.
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    Yes thats correct the payment needs to be refunded then repaid
  • emweaver
    emweaver Posts: 8,419 Forumite
    I cant refund the item as paypal have restricted my account! It also says I cant withdraw funds so even if I did receive payment again I cant withdraw it!
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    emweaver wrote: »
    I cant refund the item as paypal have restricted my account! It also says I cant withdraw funds so even if I did receive payment again I cant withdraw it!


    Why have they restricted your account? If you dont know contact them and ask. Whats the exact wording
  • emweaver
    emweaver Posts: 8,419 Forumite
    Im not sure it doesnt say why and when I rang they said I need to follow the steps in my account but all it says is they periodically review paypal accounts and have restricted mine and in the meanwhile I cant send, withdraw or request payments
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • emweaver
    emweaver Posts: 8,419 Forumite
    on the ebay invoice his address shows!?
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    emweaver wrote: »
    on the ebay invoice his address shows!?

    You can't trust the ebay address. You must send to the PP address - the fact that there isn't one sets off lots of alarm bells.

    PP themselves are telling you that you have no seller protection.

    There's no way I'd be posting such an expensive item under these circumstances.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • emweaver
    emweaver Posts: 8,419 Forumite
    well i cant refund him, cant transfer money from my account to pay him, cant even ask him to pay again cos of paypal restricted my account!

    really annoyed about it all
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
This discussion has been closed.
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