problem with dell tft monitor

sillysi

My 17" dell tft monitor has just died on me . Its only 14-15 months old .Does anyone no if dell monitors have a bigger warranty than 12 months. I tried phoning support but they are shut.
The screen tries to come on but just turns straight off again and the green power light just flashes as well.
thanks in advance.

rogerramjet

have you tried it with another computer?

it could be nothing wrong with the monitor but a problem with your graphics card

sillysi

Ive just tried it on my sons pc and still just flicks on then straight off again.

Garetha

try another cable - this often sorts the problem.

Not the mains one - the multi pin cable - the one on the other computer may do (some are wired into the monitor)

wiraone

sillysi wrote:

My 17" dell tft monitor has just died on me . Its only 14-15 months old .Does anyone no if dell monitors have a bigger warranty than 12 months. I tried phoning support but they are shut.
The screen tries to come on but just turns straight off again and the green power light just flashes as well.
thanks in advance.

Did you change any display setting on your PC before this happened? Do you see the BIOS output on the screen before it turns off? If yes, you may want to try going into Windows safe mode and change back the resolution to your previous one, may be the resolution that you're trying to set is not compatible with the monitor.

Anyway, ff you bought the monitor separately from your desktop unit, the monitor should come with a 3 year warranty... otherwise, it follows the warranty of your whole desktop unit.

sillysi

the resolution is the same as the day i got it. It came with a base unit that only had a 12 mths warranty.
Looks like i need to post a new thread " decent monitor needed for £160 "

scheming_gypsy

what happens if you disconnect it from the computer and switch it on?

Sugar_Coated_Owl

I'm in the same situation as you. Last night my TFT monitor suddenly just turned off. I turned the PC off completely and then back on, the screen came on briefly but then goes off again. The monitor adaptor is broken and no where seems to sell replacements. I've looked in shops and on the net today and it just seems impossible. The advice I get is buy a new monitor but it's just the adaptor I need, the actually monitor isn't broken! So annoying. The PC isn't that old really about 2 years. I don't have a spare £200 to buy a new monitor.

Garetha

I'm not sure what you mean by 'adaptor' broken.
Is it the connection on the monitor where the multipin plug goes?

Sugar_Coated_Owl

I'm **** at this kinda stuff but the black box says AC adaptor on it and plugs into the back of the monitor, that is broken and therefore won't allow any power to the monitor.

quoia

razorbladekisses wrote:

I'm **** at this kinda stuff but the black box says AC adaptor on it and plugs into the back of the monitor, that is broken and therefore won't allow any power to the monitor.

Is it just the connector that's broken (physically?) or perhaps the fuse has blown ?
Or how about a broken wire in the connector or very close to it ?
Have you tried wiggling it ? (that's a technical term!)
You couldn't do any harm (see note below) in buying a new connector and fitting it having chopped of several inches of the cable off (any break is likely to be towards the end)

NOTE: JUST MAKE SURE YOU GET THE 2 WIRES THE RIGHT WAY ROUND IN THE NEW CONNECTOR - SAME AS THE OLD - OTHERWISE IT'S LIKE PUTTING YOUR CAR BATTERY IN THE WRONG WAY ROUND - VERY BAD NEWS !


Otherwise .....

How many volts does it produce? 12, 15, 18 or 24 volts DC ?
How many amps or watts is it rated at ?

An electronics shop near me sells ones rated at 12 volts and 5 amps for about £20 - I needed something similar and nearly bought one 2 or 3 months ago.