We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Broadband migration

imatt
imatt Posts: 356 Forumite
Part of the Furniture Combo Breaker
in Broadband & internet access
Looking to move from Demon at £17.99 per month to Plusnet at just £5.99 per month. Just awaiting the MAC code from Demon. However, I am on a 12 month contract with Demon. The rep I spoke to said I'd be billed for the remainder of the contract which runs out ealy next year! Can this be right?

Comments

  • MadMax2_2
    MadMax2_2 Posts: 80 Forumite
    imatt wrote: »
    Looking to move from Demon at £17.99 per month to Plusnet at just £5.99 per month. Just awaiting the MAC code from Demon. However, I am on a 12 month contract with Demon. The rep I spoke to said I'd be billed for the remainder of the contract which runs out ealy next year! Can this be right?

    A contract is a contract so you will have to pay up the remainder. The only way you can get out of it is if they're not providing the service they should be.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That's why it's called a contract-you contracted to 12 months which is what they will hold you to.
    No free lunch, and no free laptop ;)
  • Inactive
    Inactive Posts: 14,509 Forumite
    Plusnet also have long contracts as well I believe.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Plusnet Value package is an 18 month contract.
    No free lunch, and no free laptop ;)
  • Inactive
    Inactive Posts: 14,509 Forumite
    macman wrote: »
    Plusnet Value package is an 18 month contract.

    Ouch !!! They must have confidence in their product.. :rolleyes:
  • andyfuk
    andyfuk Posts: 62 Forumite
    edited 27 July 2009 at 6:25AM
    Yes it's right.

    You might as well stick with your ISP until next year, otherwise you are just going to paying for something you aren't using!

    In fact you are going to end up paying £24 p/m for an internet service- maybe more if you are in an area where plusnet put their prices up after the 3 months @ £5.99 are up.

    Why are you moving out of interest?

    Andy
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture