Broadband migration

imatt

Looking to move from Demon at £17.99 per month to Plusnet at just £5.99 per month. Just awaiting the MAC code from Demon. However, I am on a 12 month contract with Demon. The rep I spoke to said I'd be billed for the remainder of the contract which runs out ealy next year! Can this be right?

MadMax2_2

imatt wrote: »

Looking to move from Demon at £17.99 per month to Plusnet at just £5.99 per month. Just awaiting the MAC code from Demon. However, I am on a 12 month contract with Demon. The rep I spoke to said I'd be billed for the remainder of the contract which runs out ealy next year! Can this be right?

A contract is a contract so you will have to pay up the remainder. The only way you can get out of it is if they're not providing the service they should be.

macman

That's why it's called a contract-you contracted to 12 months which is what they will hold you to.

Inactive

Plusnet also have long contracts as well I believe.

macman

Plusnet Value package is an 18 month contract.

Inactive

macman wrote: »

Plusnet Value package is an 18 month contract.

Ouch !!! They must have confidence in their product.. :rolleyes:

andyfuk

Yes it's right.

You might as well stick with your ISP until next year, otherwise you are just going to paying for something you aren't using!

In fact you are going to end up paying £24 p/m for an internet service- maybe more if you are in an area where plusnet put their prices up after the 3 months @ £5.99 are up.

Why are you moving out of interest?

Andy