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my claim Against nationwide

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Hello I've just submitted my claim against Nationwide using the template letters and fitting them into my claim for PPI on a loan.

I've had a letter back saying they are looking into the claim and gave a date for a decision.

Does anyone know what usually happens next with Nationwide will they be looking at settling or are they defensive and uphold the claims.

I've got about 3 weeks to wait and anxious to know lol

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    Hello I've just submitted my claim against Nationwide using the template letters and fitting them into my claim for PPI on a loan.

    I've had a letter back saying they are looking into the claim and gave a date for a decision.

    Does anyone know what usually happens next with Nationwide will they be looking at settling or are they defensive and uphold the claims.

    I've got about 3 weeks to wait and anxious to know lol


    Hi there

    And good luck with this.

    If you do get the chance to browse through the threads, I'm sure you will come up with others who have complaints with NW.

    Normally they have 8 full weeks to respond, they all vary, they will investigate your complaint with the evidence you have supplied them with in writing to them and also check the information they have on you of when this was sold to you.

    Hopefully it will be a good result, but if not do not back down, keep at them, if they do not resolve by the time they issue you with a final decision you should have the opportunity to take your complaint to the Financial ombudsman service (FOS) who will then take over to investigate.

    Please keep us posted and keep on at them, good luck.;)
    The one and only "Dizzy Di" :D
  • I've had my reply full refund of premiums paid, loan reduced without having to pay the premiums anymore.

    This only took one letter from me. I'm one very happy person today :-)

    Thank you to everyone on here that's made it so easy to claim back PPI and helping people :beer:
  • di3004
    di3004 Posts: 42,579 Forumite
    I've had my reply full refund of premiums paid, loan reduced without having to pay the premiums anymore.

    This only took one letter from me. I'm one very happy person today :-)

    Thank you to everyone on here that's made it so easy to claim back PPI and helping people :beer:

    Fantastic, this is great news and very quick as well.:T
    So happy for you Congratulations.
    :beer::T:beer:
    The one and only "Dizzy Di" :D
  • bargainhunter90
    bargainhunter90 Posts: 131 Forumite
    edited 29 August 2009 at 3:58PM
    How long does it take for them to send the refund through im still waiting a month later :(

    They have put on my statement a refund by cheque on the 14th Aug but not received it :-(
  • di3004
    di3004 Posts: 42,579 Forumite
    How long does it take for them to send the refund through im still waiting a month later :(

    They have put on my statement a refund by cheque on the 14th Aug but not received it :-(

    I would contact them, I know they are possibly taking longer than usual due to all the refunds they are currently dealing with, but ring them and ask, if it goes on too long, you can contact the FOS, maybe they will be able to help, good luck.;)
    The one and only "Dizzy Di" :D
  • Cheques received today one with statutory interest :-)

    They are still in the process of sorting my loan account :( will have to call them to see whats going on the old dd is still live
  • di3004
    di3004 Posts: 42,579 Forumite
    Cheques received today one with statutory interest :-)

    They are still in the process of sorting my loan account :( will have to call them to see whats going on the old dd is still live


    Hi there

    Glad your received your cheque, great news on that, well done :beer: and good luck with your loan account as well, hope they are fair with you here.;)
    The one and only "Dizzy Di" :D
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