£2,000 Internet usage bill

Vodafone

Hi Svengalie,

As a representative of Vodafone I'd like to take a look at this for you.

Could you email your details to me using the 'Contact us' form on the Vodafone website? When sending the email could you include a link to this thread and the code WRT135 within the body of it?

Many thanks,

Lee

Web Relations Team

Vodafone UK

deano27_2

hieveryone wrote: »

Data usage isn't always displayed on your bill at the actual time that you use it, phones 'reset' themselves and can download the days data all at once - this is why many phone bills display data usage at 00:00:00 or 00:00:01 - because the phone is resetting itself at midnight.

Makes it difficult to understand your bill if that is the case??? :mad: Game downloads are almost invisible too unless you recognise the amount of data for the download....

deano27_2

Svengalie wrote: »

Interestingly the data transfer is at all hours of the day (many at 2,3,4,5 am when my colleague isn’t using the phone).

What type of phone is it??