Item not as described ...seller doesnt want to refund.

chaparritacifuentes

Hey, everyone!

I'm a bit worried now since I've just spent 230 pounds on a mini notebook asus eeepc 901 that I bought off ebay. It clearly stated that it had a 160 hard drive capacity on the description (check it out on http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=150356973820 ) but when I got home from a few days abroad and opened the package it turns out it has only 12gb internal hard drive. I inmmediately let the seller know that she has made a mistake and offer a solution of keeping it for 80 quid more, she the offers 60 pounds off that I decided to decline becaused for 170 pounds a notebook with such small hdd its no good for me whe I can easily buy one with a 160gb for 190 pounds, brand new. She then changes her mind, after acknowledging her mistake and then says that I misundersttod, that when it says 160 hdd capacity it means that it might have that not that it actually has it.!!!! rthat is my problem that i didnt read correctly and that she is not willing to give a full refund, let alone pay for the shipping cost .

have escalated the claim with paypal but now getting worried that i might get stuck with such a !!!!!! notebook and with 230 pounds less in my pocket.

Am I going crazy? what are my rights in this situation? can I ask for her to pay whatever it cost to send it back as well?. Any inut would be appreciatted, guys ....

pitkin2020

its been mis sold, so really she should cover the cost of the return postage, but if it were me to get a refund i would send it back recorded using dhl for a tenner and pursue it through ebay and paypal

peter_the_piper

I, and so would any normal person, read it as you did with 160gig hd. Definately trying to wriggle out of misselling. Continue with the dispute and when you win send it back by a trackable method, as per paypals instructions.

pitkin2020

peter_the_piper wrote: »

I, and so would any normal person, read it as you did with 160gig hd. Definately trying to wriggle out of misselling. Continue with the dispute and when you win send it back by a trackable method, as per paypals instructions.

totally agree they may aswell have sent you a fisher price laptop and said the description tells you what you could have got..........

chaparritacifuentes

peter_the_piper wrote: »

I, and so would any normal person, read it as you did with 160gig hd. Definately trying to wriggle out of misselling. Continue with the dispute and when you win send it back by a trackable method, as per paypals instructions.

Thanks God! I just kept looking at the description thinking ....where on earth is this woman seeing that it was stated that it didnt have 160gb ,,..... what a b...tch ... mind my language ...but this sort of stuff is what puts people off using ebay.

chaparritacifuentes

pitkin2020 wrote: »

totally agree they may aswell have sent you a fisher price laptop and said the description tells you what you could have got..........

LOL ..... can you imagine if that was the case/ hahahahaha .... I'd probably have a heart attack ... lmao .... I'm gonna tape everything i got from this woman tomorrow, showing that it has 12gb and will post it on youtube for paypal to see.

Its just a pain in the !!! that all this is gonna take ages to sort out .... dont you just hate it when you find people like that? they're the ones that ruin all the fun for the rest of us ....

Do you guys have any ebay nightmare stories to share?

pitkin2020

im having an ebay nightmare at the mo, i sold some saftey shoes and those damn muppets at royal mail seem to have lost them i have to wait until next wednesday before i can get a refund, i have told the buyer i can give him a refund till then either because if they do turn up before then he will get a refund and i wont, just thankful he is being patient

chaparritacifuentes

pitkin2020 wrote: »

im having an ebay nightmare at the mo, i sold some saftey shoes and those damn muppets at royal mail seem to have lost them i have to wait until next wednesday before i can get a refund, i have told the buyer i can give him a refund till then either because if they do turn up before then he will get a refund and i wont, just thankful he is being patient

You're lucky you havent got an !!!!!!! waiting for the shoes ....there is some people that do not attend to any reasoning ... I found a few of those ... I dont know whats wrong with them, I buy lots of !!!! of ebay and never too bothered about it taking it a bit longer than expected ... !!!! happens .... I just wish the world was full of normal people instead of the usual !!!!!!!s .

Hopefuly you'll get your claim through in no time.

chaparritacifuentes

just realized I'm being edited for cursin a lot! LOL

pitkin2020

i think he is annoyed but i always try to keep comms open, i cant really be held responsible for the post, annoyingly though RM has lost 3 parcels this month, i stopped using them last year because they kept losing stuff and switched to DHL were are fantastic and usully get it delivered next day, i couldn't wait in for DHL on this occasion though so gave RM another chance,,,,,,i wont make that mistake again, even more annoyingly it would have only cost an extra 50p to send with dhl aswell

chaparritacifuentes

pitkin2020 wrote: »

i think he is annoyed but i always try to keep comms open, i cant really be held responsible for the post, annoyingly though RM has lost 3 parcels this month, i stopped using them last year because they kept losing stuff and switched to DHL were are fantastic and usully get it delivered next day, i couldn't wait in for DHL on this occasion though so gave RM another chance,,,,,,i wont make that mistake again, even more annoyingly it would have only cost an extra 50p to send with dhl aswell

DHL ..... havent tried them yet .... are they any good value for sending dvds?. I got tons that I have to start putting up for sale ......