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Virgin Mobile - faulty refurb phone
speedy_gonzalez
Posts: 554
Forumite
in Mobiles
I bought a refurbished phone from Virgin in February. It was working fine until recently and all of sudden the keys started to freeze up. Switching off for a short time and removing the battery seems to make no difference. The keys just seem to unfreeze/defrost(!) after several hours.
Has anyone any experience of faulty phones & Virgin? My main concern is that as the fault is intermittent it'll work fine for them then they will return it and it'll play up for me.
Ta
Has anyone any experience of faulty phones & Virgin? My main concern is that as the fault is intermittent it'll work fine for them then they will return it and it'll play up for me.
Ta
0
Comments
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Yes.Give Virgin a call they will be happy to courier an exchange unit out - no hassle great service.0
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Thanks penny/pincher. Just rung them and explained what the problem, gave them my details and they going to collect it on Tuesday and deliver a replacement at the same time. Like you say no hassle and great service.0
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