Moving from Be to o2 and getting cashback

squibby

Hi There,

My bethere.co.uk ADSL is up for renewal in august and I want to switch to o2. As they are the same company, when you go to sign up with o2 and you put in your phone number so they can check it, it says "as you are with be you need to ring up for your mac code"
By doing this i wouldn't be able to claim any cashback through quidco as I wouldn't be completing the transaction online.

Has anyone switched from be to o2 and got cashback too?

Thanks!

Woby_Tide

To transfer to any other ISP you need the MAC. You have to ring up the existing ISP to obtain it. Then you would fill in the new ISP subscription and provide your MAC online to them. Whilst it is the same network I'm not sure how it would work but seeing as they are asking you to ring Be to obtain the MAC that seems a reasonable thing to expect.

macman

You are completing the O2 transaction online, you just need to call to get the MAC first.

456789

Just to clarify you need to ring Be not O2

squibby

I understand that I need to get a MAC code from BE to give to o2, but at the point where i put in my phone number on the o2 website it says;

Be broadband is currently activated on this BT landline number. Because Be is part of O2, you can move to O2 Broadband without any penalty and without giving Be your usual three month notice of cancellation. You'll need to get a MAC key from Be before we can take your order though. So please raise a ticket through Be's member centre (http://www.bethere.co.uk/memberhome.do), or give them a call on 0808 101 3430.

So I can't continue the ordering process online, therefore the cashback would not show up on my quidco account. It won't let me continue any further or give me a box to put in my MAC code and continue the online ordering process

Has anyone got around this?

t-elle

Asking for your MAC from Be is not part of the completing wholly online with Quidco.

squibby

can anyone else help with this?

Money_Grabber13579

I thought Be was affiliated with O2? If so, you can't switch to the same company!

ste_coxy

Money_Grabber13579 wrote: »

I thought Be was affiliated with O2? If so, you can't switch to the same company!

they are 2 seperate entities - 2 providers of broadband under the same umbrella