O2 Bill Credit

Kavanne

On the O2 upgrade site it says:

£150 Credit
Or you can choose to take up to £150 credit to your bill and keep your existing handset.

If I do this and go to a £9.79pm contract for 12 month does this mean I won't have a monthly bill, the credit balance will just reduce each month?

Thanks!

hayley11

I think that's how it should be yeah. It wouldn't make sense for them to bill you when you have all that money sat there.

lechat

yes thats what happens with mine. it wont show up as £150 on your account but that minus vat (which works out the same saving) then they just email saying you don't owe us anything this month until your credit runs out. You have to check your actual usage online. Hope that makes sense!

MRC_2

What £9.79 pmonth tariff are you referring to? If it's the simplicity 10 then you won't get any credit for upgrading.

The £150 credit is only available if you resign into a brand new 18 month contract when upgrading and the minimum contract on 18 months is £20. Or, £15 on 24 months.

HTH

robt_2

Kavanne wrote: »

On the O2 upgrade site it says:

If I do this and go to a £9.79pm contract for 12 month does this mean I won't have a monthly bill, the credit balance will just reduce each month?

Thanks!

Note the bit I have put in bold for you:

Or you can choose to take up to £150 credit to your bill and keep your existing handset.

hieveryone

Yes, it goes on your bill as a credit, and can't be 'withdrawn'.

Kavanne

MRC wrote: »

What £9.79 pmonth tariff are you referring to? If it's the simplicity 10 then you won't get any credit for upgrading.

The £150 credit is only available if you resign into a brand new 18 month contract when upgrading and the minimum contract on 18 months is £20. Or, £15 on 24 months.

HTH

ah yes, i just checked at the £10 doesnt have internet in it. i will wait until 30 jul when I have proper access to their upgrades site and see if the £20 one has unlimited internet.

many thanks