Barclays - Help needed

misscutiepie1984

Anybody having a similar problem? this is still on going and they dont call or write to me and still can't tell me what they have charged me.

misscutiepie1984

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misscutiepie1984

anybody???

LeeSouthEast

misscutiepie1984 wrote: »

Has anybody else had any problems with Barclays?

Oh yes.. http://forums.moneysavingexpert.com/showthread.html?t=2063577

misscutiepie1984

It finally has a caseworker in FOS but no answer as yet - I just see what is so hard about telling what has been charged and why???? this has been investigated since about April time and there are still no answers.

magpiecottage

FOS was caught on the hop with caseworkers - called adjudicators. Last year it laid off a lot because the endowment complaint workload was falling but a lot of new complaints have been coming in.

They have recruited a couple of hundred over the course of this year and say (in a publication issued today) that they are now working on cases. They are also recruiting more.

If either side disputes the adjudicator's decision, though, it will go to an Ombudsman for a final decision - and that will take more time.

misscutiepie1984

magpiecottage wrote: »

FOS was caught on the hop with caseworkers - called adjudicators. Last year it laid off a lot because the endowment complaint workload was falling but a lot of new complaints have been coming in.

They have recruited a couple of hundred over the course of this year and say (in a publication issued today) that they are now working on cases. They are also recruiting more.

If either side disputes the adjudicator's decision, though, it will go to an Ombudsman for a final decision - and that will take more time.

I really do hope it gets sorted soon, Im from Berkshire too

misscutiepie1984

hello everybody anymore problems

misscutiepie1984

thanks to the FOS Barclays are going to wipe off my remaining debt of £650 and send ME a cheque for £450

misscutiepie1984

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