Mobile phone repair

dil1976

I recently had to take my mobile phone to Carphonewarehouse for repair, it was there for 3 weeks before I was told that it was ready for collection.

I collected it today from the store about 8 hours ago, well exactly the same fault has now occured to the phone would I be within my rights to now ask for a new phone as they told me it was repired only for the same fault to reoccur only hours later?


The repair was carried out under warrenty

mobilejunkie

No. Find and read the threads on it; this is the usual standard of service they provide. Expect several more attempts to repair before they finally wreck your phone completely.

dil1976

Well TBH I am going in tomorrow demanding a new phone as if they couldn't fix it properly in 3 weeks then it is obviously beyond repair by my reckoning.

mobilejunkie

Will be water off a duck's back I'm afraid.