switching tariffs

Hippyer

I'm currently with npower and after entering details into the moneysupermarket.com detailed search I was told I could make a saving of £200 a year by switching to a different tariff with npower.

Can I do this via the website to get the cashback or is that not allowed if you are already a customer with the company offering a lower tariff?

onejontwo

That is exactly what I did about a year ago, going from normal to on-line 10.
I just spoke to the lady on the phone and she transferred me onto the cheaper tariff.
I believe the cheapest one with N power is on-line 16, so I'll have to make another call.
I don't think you would benefit with the cashback site as you are already an existing customer.

Premier_2

Hippyer wrote: »

I'm currently with npower and after entering details into the moneysupermarket.com detailed search I was told I could make a saving of £200 a year by switching to a different tariff with npower.

Can I do this via the website to get the cashback or is that not allowed if you are already a customer with the company offering a lower tariff?

The comparison site will tell you if you can switch via them; if you can, you should get the cashback.