how much is your BT bill?

grai

I have been paying £140 on average a quarter for broadband and BT VFision on the tv and a landline

This seems like an incredible amount to me

what are other people paying?

Also any advice about cheaper deals would be good as my BT contract is finished in October and I was to cancel it and see if I can get the same thing cheaper (but without getting involved with a cowboy company!)

thanks for any feedback

grai

mandi

God thats an awful lot .

I can recommend o2 for broadband I pay less than £7.50 a month, for unlimited downloads, and excellent customer service .

If you want BB & calls then Talk Talk are very good too

macman

It is an incredible amount. Can you provide a breakdown of your bill so people can give some meaningiful advice. Presumably this inludes call charges also, so what tarrif are you on?
You must be making a huge amount of exclusive calls (mobiles, premium nos) to rack up that sort of bill.

grai

no I hardly make any phone calls at all

they keep telling me its the line rental and the VAT

I've asked several times why its so much but they always have an asnwer OBVIOUSLY! they are'nt going to tell me that its double what it should be coz they want to money!

I dont know how its so much or what to do about it apart from telling them not to renew it in October

macman

Well what does it say on your bill? What tariff are you on? What's the breakdown?
BT line rental is £11.25 a month, so £33.75 a qtr. What's the other £106 of your bill for?
The most expensive BT package (Full House) is about £55 per month incl line rental. That includes Unltd Weekend and Evening calls, Option 3 broadband, mobile broadband and 'Gold Value' TV (whatever that is). If you're not making any calls outside that package then just downgrade your tariff to whatever suits you at renewal time. The cheapest package with BT Vision is about £41 per month with line rental, so thats a saving of £14 a month.

grai

but if the cheapest is £41 a month thats £120 a quarter

so its not a great deal of difference

I think its just that BT is expensive

I'm determined to get a smaller company and a cheaper rate in October even if its dirt cheap for cheap dirt

BT is just beyond my pocket

macman

Well if a saving of £240 a year is 'not a great deal of difference', then perhaps you're on the wrong forum? £20 a month is more than many people pay in total for their broadband and calls..
You appear to have signed up for the most expensive option available, so why complain about the cost now? If you can get the same package elsewhere for less money then of course you should move to another provider.
But it seems you are either signed up for services you're not using, or you're heavily using services that are not included and getting surcharged. Without a breakdown of your bill, no-one can say.

grai

how much is your bill per quarter?

grai

calling BT and actually speaking to a human being is almost impossible

It suits them to keep it as automated as possible so that you can't get an actual person to go through anything in concrete terms and ask them to downgrade the account to something cheaper

macman

grai wrote: »

how much is your bill per quarter?

Not quite sure how that is relevant but: broadband £10.95, line rental £11.25, call package £2.95. Total £25.15 pm or £75.45 per qtr.
It's not possible to compare to yours as I don't have a subscription TV service.

macman

grai wrote: »

calling BT and actually speaking to a human being is almost impossible

It suits them to keep it as automated as possible so that you can't get an actual person to go through anything in concrete terms and ask them to downgrade the account to something cheaper

If you are signed up for online account managment then you can do this online. However if you are in contract until October then you are stuck for now.