halifax blocking my account

opinions4u

Lokolo wrote: »

When I first read the post I assumed Halifax would want to see statements of where the money is coming to show you actually know this person so the money is legit rather than being fraudalent.

That's precisely why they are asking for them. From memory, they do retain sort code and account number of larger cheque deposits, but I can't remember the threshold for this.

The OP needs to provide as many pieces of the jigsaw as possible to get the account unblocked.

It's all very well being angry, upset, unwilling to provide the detail requested, but that's not going to solve the problem.

If the bank has concerns about possible money laundering and doesn't take every appropriate step to confirm that it isn't money laundering then, to be honest, the authorities (FSA) would be absolutely right to fine them several million pounds.

If statements aren't available, signed letters from those who gave the money may help. But statements or cheque stubs would be best.

The centre piece of the jigsaw is the wedding certificate and that has, apparently, been provided. Getting as much else in place rapidly would be the next step.

And have the bank of Mum and Dad on hand just in case things can't be done in time.

BarclaysManager wrote: »

Why are Halifax asking for statements? Are they keeping them? What are they doing with them?

I would expect them to retain a copy on microfilm as an audit trail to show that they are following their own anti-fraud / anti-money laundering procedures.

ffacoffipawb

freezspirit wrote: »

I did hear of a story years ago similar situation bride's account temp. hold, Bride's father and father in law were so annoyed. They rounded up people that were at the wedding to one branch of the bank as proof wedding took place and who gave what money and then one by one asked to close their account if this matter was not sorted out there and then.

Excellent.

Power to the people, lol.

johnmoney05

Simple just tell them you can't produce more evidence...ask the bank manager to refer your case to the police then. 8k money laundering. Big deal....

timmaaay

re: sporedudes reply to omen666.

Bit harsh calling them and idiot, however i do agree with you sporedude. I think going to the local papers would do no good...............................
National papers would be much better, thanks sporedude for your suggestion!!!!!:rotfl:


Thanks for all the congrats from people too!

cloudstrife_2

Unfortunately these things do happen from time to time, don't get angry (which I appreciate you have every right with the situation at hand) with the branch staff, they will have no control at all if Head Office have put a stop on the account. All they can do is act as a 'middle man' between the customer and the Fraud team, even the Branch Manager can't remove any stops etc!
As others have said the only way to really resolve the situation is to provide Head Office with the documents they want to see, the branch should have no problems in faxing anything to them for you.
If you ain't moved forward yet I would take everything you can pull together to your local branch and seek out a manager rather than a banking adviser who should take you to a private room and contact the Fraud team for you to get it all sorted!
Good luck!

opinions4u - Not sure if I should publicly post the amount which triggers the recording of sort code, acc numbers etc for of the larger cheque deposits, might be something they like to keep hush hush from real fraudsters lol!!