Tesco instore pharmacy...GRRR!!

davey4444

Samba_Pa_Ti wrote: »

i dont want to rub salt in the wound but the best thing to say is that they are for the first aid box and he has to sell you them then.

i know its a fib but somtimes its needed to get the wheels turning.

i often say stuff is for the first aid box when buying loads of asprins and stuff (just to restock on them), they actually go in the cupboard with all the medicine in it but same thing....

Rubbing salt into the wound in this case would have been terrible (although at least you wouldn't have needed to ask the pharmacist's permission to buy it).

Tigsteroonie

Hmmmm .... how come I can purchase "Optrex Infected Eyes" eye drops with Chloramphenical online? Surely then I could be buying it for somebody else, or for storage for later use. Or would I find, on checking-out of the online chemist's site, that I need a doctor's note to continue?

CookieMon

Well Tigsteroonie, as the eye drops are a fridge-only item I'm not sure that's the item you are buying. Perhaps the item you are looking at is the ointment?

I'm afraid I'm not an expert on the guidelines issued by internet pharmacies, but I would have thought that if it is registered with the RPSGB then there will be disclaimers which you must read and sign (or tick boxes) before you can purchase them. Looking at a couple of chemist websites, they do say that if you do need to answer questions before purchase you will be required to sign upon receipt of medication, perhaps this is indication that absolves the pharmacy of blame should they not be the correct item for you? Unfortunately, as a pharmacy, I have no such liberty, and as such, require visual confirmation before I will sell the medication and it is not a standpoint I am likely to change. Again I stress I do not know much about the laws regarding internet pharmacies - these are not quite the same as a 'bricks and mortar' high street pharmacy.

Not quite sure to what you are trying to refer with regards a "doctor's note", or if you are just trying to belittle me but it's not appreciated. I am simply trying to answer the OP's questions as asked in the OP from my professional standpoint, not start a discussion about the validity of them.

Or maybe I'm tired from work and making more of it than you possibly meant.....

zaksmum

Thanks for taking the time CookieMon! Tigsteroonie is quite right in saying that UK based pharmacies can and do sell these eye drops via internet orders, including those with landline numbers and full UK addresses.

Surely there is some leeway for the pharmacist in somewhere like Tesco to just ask a few relevant questions of the person attempting to buy for her husband in a genuine circumstance where the husband is unable to be present?

I can't imagine there's just no way at all he's allowed to sell them like this. The potential for inconvenience is huge, because people don't take kindly to being refused purchase of an over the counter medication having made a journey specifically to purchase them.

gordikin

zaksmum, CookieMon has said:- From all the information I have ever dealt with regarding these particular eye drops, yes I do require to see the patient in question before I can issue the antibiotics. A lot of eye complaints are misdiagnosed,and with the eye being quite a vital area, we want to check that what we are giving the correct medication out. Also, with them being an antibiotic, giving it out willynilly can cause all sorts of problems with resistance etc.

zaksmum

Er...yeah, Gordikin...I know what CookieMon said...I just read it...!

Tigsteroonie

CookieMon wrote: »

Well Tigsteroonie, as the eye drops are a fridge-only item I'm not sure that's the item you are buying. Perhaps the item you are looking at is the ointment?

Nope! Linky here (online chemist picked at random, no recommendation)

Not quite sure to what you are trying to refer with regards a "doctor's note", or if you are just trying to belittle me but it's not appreciated. <snip>Or maybe I'm tired from work and making more of it than you possibly meant.....

Was meant to be a joke, hence the winking smiley. Wasn't aimed at you personally.

gordikin

zaksmum wrote: »

Er...yeah, Gordikin...I know what CookieMon said...I just read it...!

Good, so you now know why the Pharmacist correctly did not give you the eye drops.

CookieMon

Cool, wondering how they get around the whole cold storage issue then - presumably whoever they deliver with would have some sort of temperature controlled area to store packages in if customers weren't in to collect them....again not important in this issue - just a curiosity as internet pharmacies are not my expertise!!

Apologies if I took your comment the wrong way, as I said work was more tiring than usual, probably should have gone for a cup of tea before I posted

Tozer

chuckley wrote: »

i have a rpt prescription and recently ive been asked: 'have u taken xyz before?'

No i just have it on repeat for joke.

In fairness, my wife has a repeat prescription for an epi-pen which becomes out of date. She has never had to use it.