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RBS Key account question.

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  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yes Benoit RBS and Natwest are getting shot of maestro and solo debit cards so all cards will be visa debit cards very soon.

    I understand RBS customers will be from 15/08 and Natwest will be from 05/09.

    You dont need to apply you will get one automatically on expiry of you old card.

    Id wait until the cards are in circulation then ring up and ask for a replacement card and youll get the new visa debit card.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    stclair wrote: »
    All this information sent to you is system generated.

    I agree in this day and age you would think they would save on the paper and not sent all the leaflets about the account until its actually open.

    Even though you have been sent all this info dont build your hopes up.

    As the account opening team may send you a decline letter. You may even get decline letter before youve even sent your application back

    I would recommend when opening an account with RBS/Natwest to do it in branch rather than online/phone.

    As if you do get declined the branch manager has the authority to override the decison, Where as if you do it online/phone once its declined its declined.

    That's 100% incorrect.
  • RBS are a very misleading bank, I applied for a basic bank accoount and then was declined upon signing and returning the paperwork, when I rang and asked why they said thei basic account is a current account what kind of rubbish is that. I had the same with nationwide, and halifax, talk about misleading people.
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