Currys and laptops

st999

I wanted to buy a fridge freezer so did my research and discovered that my local Currys had the best deal.

So I went to buy my fridge freezer.

Made up figures coz I can't remember the correct ones. It was a long time ago and I have never been in Currys since.

So get to the till and that will be £656 please. Sorry but you have made a mistake the fridge freezer is only £450.

Ah but I have added on the extended warranty says he. But I don't want it. But you need it if the ff breaks down, it will cost a fortune to get it fixed. But there is a 5 year manufacturers guarantee. But that only covers parts it will cost you a fortune for labour. How much is a fortune? Ah it is more than the rip off thing I am selling you.

This went on for about 15 minutes he eventually said the ff was a heap of crap and would break down in 13 months and I just had to get the rip off thing. OK not his exact words but you get the picture.

I said put it through at the correct price or I am walking out. He said I need to talk to the manager and off to get the manager he went.

I wasn't there when he came back. I bought the same ff for £10 more elsewhere but it was worth it as it wasn't from Currys:eek:

I will never go into Currys again and I haven't for 9 years.

Stan, Retired and nothing better to do just now than surf the net until I go on my retirement cruise. Only 2 months to go:j:j:j:j

payless

The commission on the warranty pays for the knowledgeable staff:rotfl:

dfh

I had a similar problem when I bought a Netbook.I was almost bulldozed into buying Norton Anti Virus.I said I have AVG and was given a lecture on how it is not as efficient as Norton.Almost felt like walking out !

Esqui

Pound wrote: »

I bought a keyboard from Curry's and I was asked if I wanted the extended warranty. I asked her how much it was but she wouldn't tell me and instead would say something like "it covers you for three years". After asking her three times she pointed at the display on her till to show a price almost as much as the keyboard.

That sounds....incredibly dodgy. Keyboards aren't something we'd offer Whateverhappens on. Similar to one of my ex-colleagues who exploited a system bug to attach it to TV stands, Dysons (which have 5 year guarantee), anything really. He no longer works for us

Jakg

Tell Jake to email the regional manager using the stores "dutymanager" account. This will be semi-anonymous, and the person thats telling them to refuse flat sales will be put right. If anyone actually read Click recently they'd realise thats one thing that needs to stop in DSGi.

To be fair though, selling 22 units without WEH is pretty poor - it is a genuinely useful service and way more than plain old insurance.

Spartacus_Mills

Jakg wrote: »

Tell Jake to email the regional manager using the stores "dutymanager" account. This will be semi-anonymous, and the person thats telling them to refuse flat sales will be put right. If anyone actually read Click recently they'd realise thats one thing that needs to stop in DSGi.

To be fair though, selling 22 units without WEH is pretty poor - it is a genuinely useful service and way more than plain old insurance.

Useful ? They are overpriced tat, regularly feature in consumer columns as rip offs and rarely pay out.

http://www.consumeraffairs.com/news04/2005/extended_warranty.html

People are far better off, if they want to take out a policy, to shop around and get a plan on their own initiative rather than taking

Jakg

Spartacus_Mills wrote: »

Useful ? They are overpriced tat, regularly feature in consumer columns as rip offs and rarely pay out.

4p per minute tech support is fairly useful, for a start...

WEH isn't just an extended warranty.

EDIT - FWIW I don't think any of the detractors you've posted apply - the cover is in-house, you don't have to pay anything and it covers pretty much everything except theft.

Deep_In_Debt

I bought a little portable telly in Curries years ago - only a cheapie (and still going!) cost me about £40 and they wanted to sell me insurance for £60 - no way! Eventually, the sales person dropped the price of the insurance to £10 - I still didn't buy the insurance.

Spartacus_Mills

Jakg wrote: »

4p per minute tech support is fairly useful, for a start...

WEH isn't just an extended warranty.

EDIT - FWIW I don't think any of the detractors you've posted apply - the cover is in-house, you don't have to pay anything and it covers pretty much everything except theft.

Well you wouldn't would you as you are a Vested Interest in flogging this overpriced, inefficent tat.

If people want to buy these policies they can but they would be better served doing their own research and shopping independently.

Spartacus_Mills

Deep_In_Debt wrote: »

I bought a little portable telly in Curries years ago - only a cheapie (and still going!) cost me about £40 and they wanted to sell me insurance for £60 - no way! Eventually, the sales person dropped the price of the insurance to £10 - I still didn't buy the insurance.

I was offered one of these scam policies for a £24.99 CD Player I bought my Sister as a Birthday present. The price of this so-called peace of mind. £15.00. The moron selling it could not even tell me what the policy terms were apart from a few meaningless sales puffs.