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I also have a virus but can't downlod please help

24

Comments

  • alfiemama
    alfiemama Posts: 287 Forumite
    ignore just read its full scan
  • alfiemama
    alfiemama Posts: 287 Forumite
    Ok running the scan but it has come up with an error message

    error code 722 (0,93) and should report it to the malware team
  • Browntoa
    Browntoa Posts: 49,472 Forumite
    I've been Money Tipped! Newshound! Mortgage-free Glee! Debt-free and Proud!
    try my combofix one
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  • alfiemama
    alfiemama Posts: 287 Forumite
    Thanks trying that one now
  • alfiemama
    alfiemama Posts: 287 Forumite
    ooh now that one has worked, but says I have 193 errors I can register now to have them all fixed or carry on. Which should I do?
  • Browntoa
    Browntoa Posts: 49,472 Forumite
    I've been Money Tipped! Newshound! Mortgage-free Glee! Debt-free and Proud!
    you sure you have combofix ??


    click on here

    BleepingComputer.com
    Click on the Save button, and when it asks you where to save it, make sure you save it directly to your Windows Desktop. An image showing this is below.
    download-save.jpg
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  • Browntoa
    Browntoa Posts: 49,472 Forumite
    I've been Money Tipped! Newshound! Mortgage-free Glee! Debt-free and Proud!
    When ComboFix has finished downloading you will now see an icon on your desktop similar to the one below.
    cf-icon.jpg
    ComboFix Icon



    We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:
    • Close all open Windows including this one.
    • Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix. Instructions on disabling these type of programs can be found in this topic.
    Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient
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  • alfiemama
    alfiemama Posts: 287 Forumite
    Ok thanks, off to do this now
  • alfiemama
    alfiemama Posts: 287 Forumite
    Sorry tried this last night, it worked but then my screen shut down and took me out of safe mode, so tried again now but cant get the link for combo fix to work.

    It also isnt showing on my pc in safemode and I cant do it on the other mode as cant download?
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Combo Breaker First Anniversary
    Download combofix in SAFE MODE
    Youll almost certainly find it on c drive\ users\ (Whatever name your logged in as) \DOWNLOADS
    Paste it onto your desktop
    Reboot into NORMAL mode and run it
    :idea:
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