We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Avoid Lycamobile At All Costs

This company gives great rates for calling abroad. It all sounds too good. The quality is excellent and reliable. The problem is that you can't top up easily. The web site has Auto Topup, but it doesn't work. I have tried standard online topup with Amex, Visa and Mastercard and all fail. My Visa debit was accepted. They took the money and failed to add the credit to my account. Customer Services are rude and when told of the failings of their web site simply reply with "That's OK".

Don't be caught out. While the phones are good the service isn't and it's very time consuming to try to get your money back once they have taken it.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 348.6K Banking & Borrowing
  • 252.2K Reduce Debt & Boost Income
  • 452.5K Spending & Discounts
  • 241.3K Work, Benefits & Business
  • 617.8K Mortgages, Homes & Bills
  • 175.8K Life & Family
  • 254.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.