selling your stuff on Amazon...part four...

apprentice_tycoon

dawn1 wrote:

can i just ask a quick question, does the buyers payment go into my account before i sent the book or after, i dont know where to check for any payments

Hi dawn1 - you have to wait a little while to get your hands on the cash, it's paid out every 2 weeks unless you ask for it to be transfered sooner. Go to your account page > seller account page > view your amazon payments and billing history > account summary and you'll find the amount there and the date that it will be transfered to your account, it clears a few days later.

apprentice_tycoon

Amazombie wrote:

Im afraid that is just totally wrong information. Under both Amazon guidelines and the Distance Selling Regulations a customer can return an item for a refund for any reason whatsoever within seven days of receipt. That includes their error. Dont refund until the item is back in your possession but you are legally obliged to issue a full refund.

Sorry new seller, it looks like you're refunding anyway (we had this discussion about refunding when the buyer requests it a couple of weeks back and it slipped out of my head) I still think that it's unfortunate (to put it mildly) to have to refund when you did nothing wrong - that's probably why I have a mental block on the whole subject
Thanks Amazombie for watching my back :T

katchambers

I've taken number 6 if that is ok with everyone?

Selling update to follow later...busy busy busy right now!

Kat x

new_seller

cheers i have sent an email asking them to post it back and ill refund a bit of a shame but should keep my 100% been selling for 2 months and averaging 10-15 sales weekthanks to AT for the idea and yes i have become a bit of an addict how do i become a member?
shame i guess i could have offered them a partial refund if id thought of it where they could pay what they thought it was worth might have saved some hassel. wondered what you thought to this idea?

apprentice_tycoon

new_seller wrote:

cheers i have sent an email asking them to post it back and ill refund a bit of a shame but should keep my 100% been selling for 2 months and averaging 10-15 sales weekthanks to AT for the idea and yes i have become a bit of an addict how do i become a member?
shame i guess i could have offered them a partial refund if id thought of it where they could pay what they thought it was worth might have saved some hassel. wondered what you thought to this idea?

I think that 7 is the next along if you want it - the idea of a partial refund would have been worth a try, it might have suited her which I suppose would suit you too.

purplepatch

apprentice_tycoon wrote:

I think that 7 is the next along if you want it - the idea of a partial refund would have been worth a try, it might have suited her which I suppose would suit you too.

Make that 8, can I bags 7 as it's my lucky number please?!!

New seller - that could work. Say that they can send it back and you'll refund or as a goodwill gesture offer to reduce the price by £x - let them choose. You're obviously obliged to refund unfortunately, but they might prefer some money off and no hassle of returning it.

princessmoneysaver

Just come back from picking DD up from school & sold another video for £1.49 so that's now 4 in 2 days - I'm a little happier now!

princessmoneysaver

I want number 10 please so will wait until that comes around or can I have it now?

apprentice_tycoon

Purple and Yvonne, take whatever numbers you like - just don't ask me for a badge yet, the design is proving difficult

grex9101

i'm number 0007! Woohoo!!!!