Help!

Gemmzie

They said they tried and couldn't, it's a couple of days old. The same day they asked me for a Buy it now, hence my suspicions.

Gemmzie

Also, I suspect this member is bidding on other items, Ebay's terms for retracting a bid forbid this under the "Invalid Bid Retraction". Can I contact the other sellers to see if this is the case or is that not allowed?


Another thing is, I don't believe that the bid was a mistake, it's £1 more than the previous bid, which makes them the winner by a tiny margin.

wishuponastar

Gemmzie wrote: »

Basically, the item I'm selling has been going for around £55, now two other sellers have posted items as 99p starting so killed my auction.

Now I've had this email from the lead bidder...
"really sorry.entered wrong amount.tried to withdraw bid but to late.can you please take my bid off your end if not will have to except negative feedback from you."

Are they saying they are aren't going to pay regardless? :mad:

This same person asked me for a Buy It Now price the other day, so they are interested, they obviously just want a better deal.

The item is worth £80 by the way

Edited to add: I initially read it wrong, sorry.

How do I remove their bid?

I think you as the seller has to remove a bid if within 12 hours of listing but it can be done.

http://pages.ebay.co.uk/help/sell/manage_bidders_ov.html#canceling

See the link above and it should take you to an option of cancelling bids...you will need to enter a few details such as item number, bidder id etc and reason for cancelling. If it doesnt take you to the page enter cancelling bids into ebay help and you should get to it.

Note this will remove all bids from this buyer, not just the highest so you dont have to submit the form for every bid. The price that was before this buyer bid at any time will automatically be adjusted.

soolin

Gemmzie wrote: »

Also, I suspect this member is bidding on other items, Ebay's terms for retracting a bid forbid this under the "Invalid Bid Retraction". Can I contact the other sellers to see if this is the case or is that not allowed?


Another thing is, I don't believe that the bid was a mistake, it's £1 more than the previous bid, which makes them the winner by a tiny margin.

The proxy system would only show the next increment, there is no way at all of telling how much a bidder has actually bid.

I can't think of anything simple here to try, all I can think of is to get the buyer to contact Live Help immediately and see if they will withdraw his bid. If not try contacting them yourself, but i think the chances are slim.

Sorry but I just don't know what to suggest.

frivolous_fay

I too have a vague idea that it's possible to cancel bids in the last 12 hours, not because I've ever done it, but because I've read about sellers desperately cancelling bids in the last minutes of auctions where an items is no longer available.

It is correct that you cancel the bid (they should not retract)... assuming that you can.

The other option is not to cancel, just in case there are any snipes lined up... but then you risk having this guy win your auction.

I can see how you initially misread the message - I read it the same way at first!
Bad luck on having the other listings start up

zzzLazyDaisy

I'd let the seller win, and then if they still refused to buy, make a second chance offer to the next bidder.

Gemmzie

soolin wrote: »

The proxy system would only show the next increment, there is no way at all of telling how much a bidder has actually bid.

I can't think of anything simple here to try, all I can think of is to get the buyer to contact Live Help immediately and see if they will withdraw his bid. If not try contacting them yourself, but i think the chances are slim.

Sorry but I just don't know what to suggest.

The previous bid was for £39, they bid £40 - there's no way to bid inbetween that.

I've removed their bid now but I'm really annoyed at the cheek of this member.

soolin

Gemmzie wrote: »

The previous bid was for £39, they bid £40 - there's no way to bid inbetween that.

I've removed their bid now but I'm really annoyed at the cheek of this member.

They could have bid £100 though but as soon as the second bidder reached their highest point the proxy bids stop being placed. All you would ever see is the winning bidder winning by the smallest increment possible.

Gemmzie

soolin wrote: »

They could have bid £100 though but as soon as the second bidder reached their highest point the proxy bids stop being placed. All you would ever see is the winning bidder winning by the smallest increment possible.

Ah I see what you mean now.

Hintza

Well if you are sure the other items are worth £55 then go and stick some bids in on them and get the prices up (hopefully with another bidding ID). I used to bid on competitors items to get prices up.