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Insurance with Orange?
I broke the screen on my phone just after Christmas and I took out Insurance with Orange and they replaced the handset.
However I think I remember them telling me at the time I had to keep it for at least 4 months. Can I now cancel the insurance or will I need to keep it as I have claimed
Thanks for any advice
However I think I remember them telling me at the time I had to keep it for at least 4 months. Can I now cancel the insurance or will I need to keep it as I have claimed
Thanks for any advice
0
Comments
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Hi there, I work for Orange and might be able to help.
You are right, the Care product has a minimum term of four months. If you would like to cancel the product, please contact Customer Services and they will arrange this for you.
I hope this helps,
Jonathan
Orange Response Team“Official Company Representative
I am the official company representative of Orange. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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