Argos: Golf Trolley

Chris95_2

I bought a eletric golf trolley at Christmas 2008, the trolley had an electrical fault on it. Argos replaced this trolley with a second electrical trolley, this trolley has a frame fault on it i.e my golf clubs keeps falling because the golf trolley frame has seemed to colapse. I have spoken to Argos and asked for my money back as I have had two problems with this item which in my eyes are faulty goods they tell me it is in there policy that I must have another trolley but cannot have my money back until this thrid trolley my be deemed faulty, or my clubs might get damaged or I may get injured with this third trolley if it is deemed to be faulty in the future (Is it not better to be safe than sorry) do i have grounds for a full refund and refsuing the third trolley.

Chris Murphy

4743hudsonj

Chris95 wrote: »

I bought a eletric golf trolley at Christmas 2008, the trolley had an electrical fault on it. Argos replaced this trolley with a second electrical trolley, this trolley has a frame fault on it i.e my golf clubs keeps falling because the golf trolley frame has seemed to colapse. I have spoken to Argos and asked for my money back as I have had two problems with this item which in my eyes are faulty goods they tell me it is in there policy that I must have another trolley but cannot have my money back until this thrid trolley my be deemed faulty, or my clubs might get damaged or I may get injured with this third trolley if it is deemed to be faulty in the future (Is it not better to be safe than sorry) do i have grounds for a full refund and refsuing the third trolley.

Chris Murphy

mmm hard one

general advice from here would be to accept the third replacement then go for refund


fighting now would be a very long uphill battle

best take their offer and see how it goes IMHO

Takoda

I stopped buying stuff from Argos more than a year ago after a succession of shoddy, often broken goods were bought from them. At first I just used to unpack whatever it was in the car before I left the car park so I could go straight back in with it.

Now I just don't bother buying from them at all.