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Home insurance claim

Simple and short, laptop got broken after someone walking into the wire and it falling off of the table in the garden.

Mum and dad have house insurance/contents insurance with Nationwide.

I know that the excess is £75, but what is the story with claiming?

  1. How long would it take to go through and a new laptop issued (I work with computers and there is no way it can be fixed)?
  2. Will the premium go up for renewal?
  3. If so, how much will it go up by?
  4. If so, is there any tips to renewing to get a similar deal so the premium doesnt go up?
  5. I paid £670 for this laptop, would they give me £670 to go and buy a new one?
Thanks,

Andy
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Comments

  • apples24
    apples24 Posts: 146 Forumite
    100 Posts First Anniversary
    quite a funny one but last year i had a very nice sony vaio laptop


    my daughter erm wee'd on it lol........... long story


    anyways i called insurance they had someone collect the laptop for inspection to repair etc, they then said couldnt be repaired and i got a credit to use in pc world currys etc so i bought myself a nice new laptop.

    if i remember correctly only took a month

    my home insurance to be honest didnt even go up
  • Aruffell
    Aruffell Posts: 98 Forumite
    Was it for same value or same spec? How did it work?

    Andy
  • apples24
    apples24 Posts: 146 Forumite
    100 Posts First Anniversary
    they looked up prices of similar spec machines and agree a price, in my case they gave me £1000

    to be honest i was quite impressed they didnt try palm me off or say my laptop was worth nothing, my laptop was also a used item when i bought it and i told them that, it didnt make any difference


    im a big fan of direct line i think they are superb
  • Aruffell
    Aruffell Posts: 98 Forumite
    Mine was £670 new and has a spec of:

    dual core 1.6 core 2 duo processor
    4gb ram
    15.4" screen
    dvd-re-writer
    120gb hard drive
    wi-fi
    bluetooth

    So pretty feature packed to be honest.

    Andy
  • apples24
    apples24 Posts: 146 Forumite
    100 Posts First Anniversary
    you will be fine just pay the excess and play the waiting game lol
  • Aruffell
    Aruffell Posts: 98 Forumite
    What if they do want to put the premium up?

    Does switching insurers pay off?

    Andy
  • apples24
    apples24 Posts: 146 Forumite
    100 Posts First Anniversary
    if they do it will be only a little, surely thats better than paying £600 odd for a new laptop???
  • Aruffell
    Aruffell Posts: 98 Forumite
    Not me paying the premium, tis dad who doesn't want to do it, so i lose out on £670 it seems.

    Andy
  • apples24
    apples24 Posts: 146 Forumite
    100 Posts First Anniversary
    so why have you got the insurance in the first place? just bung ya dad £50 for the increase, im sure it wont even bne that much if anything

    surely being your dad he wouldnt have a problem anyway doing the claim? after all it was accidental and thats what its there for and covers
  • Aruffell
    Aruffell Posts: 98 Forumite
    apples24 wrote: »
    so why have you got the insurance in the first place? just bung ya dad £50 for the increase, im sure it wont even bne that much if anything

    surely being your dad he wouldnt have a problem anyway doing the claim? after all it was accidental and thats what its there for and covers

    He's afraid that something of his would break and it would hinder it as he'd already claimed on something of mine.

    Selfishness tbh :(

    Andy
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