A vent at Estate Agents

TTMCMschine

NeilYoung wrote: »

So because EAs sometimes get messed around it's OK for them to mess other people around?

Yes, i believe it's in their job description.

Edit to say at least some ea's anyway.

chickmug

TTMCMschine wrote: »

Yes, i believe it's in their job description.

Edit to say at least some ea's anyway.

The thank you is for your second line:D

Fire_Fox

Willsnarf1983 wrote: »

I am moving due to my job and emailed two agents on Wedneday night explaining I am in that area on monday and would like to know what they had available for that time including the two I found on Rightmove....have they replied....have the !!!!!!y!

Don't they want my business??????

Will

Two working days is not long enough to organise viewings via e-mail. Even if the EA check their e-mails daily, they won't pick up until part way through Thursday, then need reply with properties, pick up your response on Friday, then need to try to contact vendors who may not be contactable at work! If you want to organise viewings at short notice it's sensible to do so by telephone.

Emmzi

I gave up emailing, it did no good. Not one returned call in about 12 properties - even after a week!

So, did it all by phone. *Still* had to do half a dozen 'where are you?' calls

princessamy86

I don't really understand why EAs wouldn't check their emails, I check ours about 5 or 6 times a day for the branch email and have outlook running for my personal work email address in the background all the time. Some really good leads come through from rightmove, I'm baffled as to why some EAs think these aren't worth responding to!

chickmug

princessamy86 wrote: »

I don't really understand why EAs wouldn't check their emails, I check ours about 5 or 6 times a day for the branch email and have outlook running for my personal work email address in the background all the time. Some really good leads come through from rightmove, I'm baffled as to why some EAs think these aren't worth responding to!

Same here? When we were working OE was set to check every five minutes

Emmzi

princessamy86 wrote: »

I don't really understand why EAs wouldn't check their emails, I check ours about 5 or 6 times a day for the branch email and have outlook running for my personal work email address in the background all the time. Some really good leads come through from rightmove, I'm baffled as to why some EAs think these aren't worth responding to!

Me too. Espcialy when i say 'I'm a comopany fun ded move with a mortgage in principle good to go as soon as the paperwork's done!'

I flatter myself to think I am a dream buyer :-D

princessamy86

Me too. Espcialy when i say 'I'm a comopany fun ded move with a mortgage in principle good to go as soon as the paperwork's done!'

I flatter myself to think I am a dream buyer :-D

Where are you looking!?!? I will find you a house!!!

Emmzi

princessamy86 wrote: »

Where are you looking!?!? I will find you a house!!!

heh. have had an offer accepted. Today, however, I have been writing letters from Mrs Angry to the bank saying "I dont care whose fault it is, just get the damn paperwork to my solicitor!"

So I have a 3 week incompetence delay. I'm feeling bad because my vendors and I both expected me to be a better buyer

googler

NeilYoung wrote: »

So because EAs sometimes get messed around it's OK for them to mess other people around?

That's not what I said.

All I'm suggesting is, as another poster says, the general public are not reliable. And whilst I know there's no way of compiling statistics on it, if you were to add up the number of missed appts and divvy them up by who messed who up, my instincts tell me that more of them would be the general public not turning up and messing the EAs around, rather than vice versa.

It's not acceptable for EAs to miss appts, and it's not acceptable for the general public to miss appts with EAs, essentially.

Same applies to any other industry where the public make appts with business people.