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Contacting Vodafone Outbound Dept. ???

jasper2004
jasper2004 Posts: 77 Forumite
in Mobiles
Does anyone know if its possible to contact the Vodafone Outbound (retention ??) team, as they phoned me yesterday following a PAC Code request & offered me an acceptable deal. Unfortunately i got cut off.
I assumed they would ring me back, but heard nothing :confused::confused: ... I now neither have a PAC code or someone who i can talk this offer thru with

Any help appreciated

Comments

  • Jon_01
    Jon_01 Posts: 5,901 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Call CS ask for upgrades and they'll pass you through...
  • jasper2004
    jasper2004 Posts: 77 Forumite
    I tried that but they said they couldnt take incoming calls & will ring me back
  • Jon_01
    Jon_01 Posts: 5,901 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ahh, if its the pure outbound calling dept they have no inbound lines but the guys in CS will be able to email them to call you.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi jasper2004

    Did you manage to get back through to them?

    If not head over to our Contact Us page and send us an email with your details and the title FAO Web Relations. Include a link to this thread and the code FIT135.

    I'm sure we can get this resolved for you.

    Thanks

    :cool:

    Kirsty
    Web Relations Team
    Vodafone UK
    “Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • jasper2004
    jasper2004 Posts: 77 Forumite
    Vodafone_company_representative wrote: »
    Hi jasper2004

    Did you manage to get back through to them?

    If not head over to our Contact Us page and send us an email with your details and the title FAO Web Relations. Include a link to this thread and the code FIT135.

    I'm sure we can get this resolved for you.

    Thanks

    :cool:

    Kirsty
    Web Relations Team
    Vodafone UK

    Thanks for your response Kirsty. Email has been sent
This discussion has been closed.
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