Anyone else think Superdrug are having a laugh at our expense?

biscit

If they charge extra for bags you can chose whether or not to pay that charge.

If they add the cost to the mark up on the clothes you have no choice.

jenniewb

sarahg1969 wrote: »

I bought several items from TKMaxx and didn't want to pay for a bag. Still, it kept the security guards busy for half an hour or so, following me round, and out of the store, as I left with an armful of unwrapped clothing. (I did have a bag in my handbag - I was just feeling a bit awkward!)

I love that idea: everyone who buys walks around the store with clothes on their arms as though they are about to pay/try on stuff (after having bought it with no carrier) -especially good if you (like me) seem to always find something really interesting to look at on your way out the shop. If everyone did that- the security guards and cameras would go mental! think we should all arrange a day, time and TK Maxx to try this in and go see how they handle it! may make them reconsider their actions!

sarahg1969

jenniewb wrote: »

I love that idea: everyone who buys walks around the store with clothes on their arms as though they are about to pay/try on stuff (after having bought it with no carrier) -especially good if you (like me) seem to always find something really interesting to look at on your way out the shop. If everyone did that- the security guards and cameras would go mental! think we should all arrange a day, time and TK Maxx to try this in and go see how they handle it! may make them reconsider their actions!

Just don't take a teenage daughter with you. She will find it extremely embarrassing!! :rotfl:

roro<3

I work in Superdrug and I have to say that I hate having to charge people for bags. It's such a hassle, I feel like it's harder to give good cutomer service.
The number of customers that act like it's my personal fault that we are charging for carrier bags, and so many people are outright petty rude. It's amazing the difference in reactions; some people say "a penny/3p? that's nothing!", some people do begrudge paying for a bag, which I can understand, and they acknowledge that it's not my fault, but others look at me in outrage as if I'm robbing them, and whisper how ridiculous it is under their breath. Some of my co-workers have been sworn at.
May I also state at this time that the money for the bags goes to Teenage Cancer Trust.
It's not like at the supermarket when you're using a lot of bags, most of our customers only need one or two bags so it doesn't break the bank.
And the only reason it goes on the till receipt is so that it can go through the system, just like the TCT badges at the checkouts need to be scanned.
I just wish our bags weren't so flimsy, I feel silly charging for bags that can split sometimes.
My verdict is - it's the twenty first century, plastic bags are ridiculous, charging for bags isn't unheard of, so adapt to it and bring a bag!

mrcow

The Disney Store have started doing this too.

I just get them to wrap everything in tissue paper instead.

Drives the cashier wild as it takes ages.
Doesn't cost a penny.
And I feel like I've proved my point.

(I mean come off it, you spend £40 in store and they want to sell you a bag to put it in?!)

barmonkey

i would happily pay for a bag if they supplied plain ones, but im not being forced to pay to advertise the shop.

jenniewb

It just seems wrong to me- I can understand if you buy something small, like a box of pills, even toothpaste that you could be asked to pay for a bag- its small and able to be carried.
But when you buy an armful of clothes, or alot of stuff, surely they need to offer something to carry your stuff- even if its an old box they used to bring the stuff to the store.

I get the environmental issues- totally. I am behind sacrificing things to help the environment. But when the stores themselves produce countless waste as a result of a delivery, boxes and boxes, bags and bags....or package their goods in so much packaging its scary, then you begin to wonder if a carrier bag is really going to make all that difference anyway.

FatAndy

It isn't always practical to carry around spare bags on the off chance that you'll need them. I'm a bloke, unfortunately not a metrosexual so I don't carry a handbag. On Saturday morning I popped into town to buy a couple of HMV giftcards as we've got a couple of birthdays coming up. It was hot so I was wearing shorts and a t-shirt. The shorts had two pockets, one of which held my keys and phone and the other my wallet and change. Given the bulges this created in the front of my shorts I wasn't going to try to wedge in a couple of carrier bags as well - I'd probably have been arrested!

After buying my giftcards, and stowing them in a pocket, I had a bit of a browse in some other shops. I made one impulse buy of three paperback novels from a bookshop. As it was the last shop I went in and my car was parked just around the corner I refused the offer of a bag. However if my car had been parked at the opposite end of town of if I'd bought ten books I would have taken a bag as it would have impractical not to and wouldn't have felt any guilt about this whatsoever. As a customer I wouldn't have expected to pay for it either.

To my mind Superdrug is a place where lots of customers will make impulse buys so I think that they should offer free bags it the customer needs them. I'm sure if nothing else Boots will do well out of this if they do start charging for bags.

Having said that I fully agree in using reusable bags when it is practical to do so. I have a collection of 'bags for life' which live in the boot of my car. When I go to the supermarket, and I know I am going to buy lots of items, I take them with me. Because I do this I can't remember the last time I needed to use a carrier bag in a supermarket.

imajica

hale.berry09 wrote: »

they pay less than 1p per bag and then tax their customers by charging them

I work for a charity shop that now charges 1p per bag and there really isn't any way we could charge the actual price we paid for the bag unless we started charging everybody every third time they came in

I get it in the ear from customers over and over and over every day, very tiring and boring if you ask me, if they spent all that energy compaining about something genuinely wrong in the world or even, God forbid, CARRYING a bag, the world would be a slightly less whiney place :P

The policy works for us anyway, we don't have to order a fraction of the bags a week that we used to which frees our time, space and resources up for other things. And for what it is worth if a polite and friendly customer is genuinely stuck with a lot of unexpected buys we find a way around it by putting the penny in ourselves or fishing out a second hand bag. Anyone who rants and raves at me can carry it home in their mouths for all I care :rotfl:

DCFC79

!!!!!!, frugalstephen started a thread to moan about having to pay for a plastic carrier bag, you dont have to use if you would get charged for it, just carry the things home, whats the proiblem, its easy to do or use a bag brought from home, its common place for shops to charge for bags, aldi and lidl do it an superdrug now,