Royal Mail Surveys

WEEGIE

Jordii wrote: »

I'm starting a misdelivery survey next week I think, can I ask is the new online system easy to use?

Yes, it is easy and straight forward to do.

Cinders2001

Jordii wrote: »

I'm starting a misdelivery survey next week I think, can I ask is the new online system easy to use?

Extremely so.
Very easy to follow instructions.
They had teething problems with it for a day or two but it was all fine by the 3rd day or so.
You shouldn't have any trouble as they've ironed all the problems out now I believe.

Chamby

how often do they allow people to sign up to this?

ive been checking it evey couple of days so i dont miss my chance and keep geting

Thank you for visiting the Royal Mail Monitor website.

Unfortunately, due to a high volume of responses, we are not recruiting to the monitor at this time.

i would have thought they would let you sign up regardless and put you on a list or bump you to the front of the que if your in an area with no one currently taking part?

carriebradshaw

TurkishDelight wrote: »

I've just got an email from them.... and it has about 20 other people's emails in the sent field as well.

Luckily I don't plan to spam, but you never know with other people.
Happened to me before with betfair and I got all sorts of rubbish.

Anyway, hello if you are on my list as well :rotfl:

I just got an email from them as well but it was a reply to someone elses query, I hadn't asked them anything so I don't know how it ended up in my email inbox

Jordii

:cool: Thanks for the advice Weegie and Cinders!

happyange

Anyone else having trouble getting on the web site today I keep getting the following message after i have completed all the received mail details.

Wondered if it is a glitch with the web site today.

The following error has occured:-
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.NullReferenceException: Object reference not set to an instance of an object. at prjValidationBLL.ValidationWS.CustSortedReceiptDataEntry(Int32 plItemID, String psXML) --- End of inner exception stack trace ---

Please try again to complete the previous transaction, and if it continues to occur please email this error screen with your panellist ID to us at the following address so we can investigate and resolve the issue as quickly as possible:

thanks for reading
Ange

pa2539

Yes I'm getting the same error message on posting and received. Last time they sorted it overnight and I just completed the say after. At least I know I'm not on my own

kazzieg

Same here, been running slow or not at all.

happyange

Thanks I thought it was my computer playing up so feel better now that I know it's them.

Will try again in the morning.

linni

I'm having problems too, entering my received items.