Help - my nokias gone pop!

savingsgirl

Please can someone advise me. When I went to plug in my nokia to charge last night I got the wrong charger - my revlon mirror charger, plugged it in a my nokia 6020 hasnt worked since. Now (thanks to Matrix999 and Cheeky!!) I am due a new 6111 any second now but my 6020 has videos and pictures of my children that I dont want to lose (especially the very young ones of baby savingsgirl!)
Does anyone please know where I shoud send it for repair - I thought Nokia directly?

Any advice would be greatly appreciated

ka7e

You could try your local Carphone Warehouse branch , they should point you in the right direction!

savingsgirl

That is great thank you so much. Theres one in Milton Keynes so thats handy. I just really dont want to lose my photos!

deutzkiwi

If you can, take it to an ERC (express repair centre) branch of CPW (you'll find them on the website). Tell them that you want files off your phone, as when a repair is carried out they often do a software flash which will wipe it all. Other branches can send it away for you, but ERC's can have the engineer look at it there and then and tell you what will happen.

skiddy2k

try to use another battery. if that doesnt work, use this site to find a Nokia Repair Center: http://www.nokia.co.uk/nokia/0,,33684,00.html
type in your postcode and find the closest nokia repair center. (untick all boxes except "Return & Repair Centres")

drahcir_2

they may not fix it under warrenty as they will suspect customer damage
this fault is usually a blown fuse on the pcb and not hard to fix (if you can find the fuse)

skiddy2k

drahcir wrote:

they may not fix it under warrenty as they will suspect customer damage
this fault is usually a blown fuse on the pcb and not hard to fix (if you can find the fuse)

yeh, rather try and see if it can be done under warantee first then open it up. need a solder-iron as well, (thin tip) which most people dont have.

good idea still, can do this if the warantee fails!