Family Railcard 1/2 price offer

Helen819

Ive just tried to buy one on line and it says I dont match the criteria,ive tried with a new address and email so what am i doing wrong..

my friend has also tried and got the same response....can anyone shed some light on this for us please....thankyou.

bunbun2

Helen819 wrote: »

Ive just tried to buy one on line and it says I dont match the criteria,ive tried with a new address and email so what am i doing wrong..

my friend has also tried and got the same response....can anyone shed some light on this for us please....thankyou.

I have had the same message too and am not sure why.

Lynzie_2

Hiya,

I have got the same problem too I tried it with an new email and an old email already registered to the site.

doe sanyone know why its not working?

firework

same here for me i'm afraid. i ordered one successfully for myself a couple of weeks ago and then tried today to order another for my sis in law and got same message. wonder if its been pulled due to over subscription or whether its just a temp technical glitch. i'm sure the offer was due to run till 31st august.

will try again later and check back here tomorrow.


Hmmm, just thought - my own railcard was a renewal of previous card which had not expired. the next one was a new purchase - could it be that the offer is linked to renewals & or to the trial railcard deal which ended on 31st july?

firework

this is the error message i got - but when i re-read it it says TRIAL card promotion. they ran a 2 month trial card promo which ended 31 july - is this part of the problem?


The following errors have been detected:
Thank you for applying for a Family & Friends Railcard. Unfortunately our system has not matched your data to our Trial Card Promotion.
You can still apply for a Railcard without the code and enjoy 1/3 off adult and 60% off kids fares.

gghh

I've never had a railcard before and didn't have the trial card either but have managed to get this one?

purple-smartie

I got the error message today too, then I realised I was applying with a new email address. Once I started again and used the email address I originally used for the free railcard the 50% discount went through fine and I was charged £13

sally06

gghh wrote: »

I've never had a railcard before and didn't have the trial card either but have managed to get this one?

can you tell me how you managed to get it to work for you gghh? TIA:D
I'm getting the same message as others have mentioned -

The following errors have been detected:
[*]Thank you for applying for a Family & Friends Railcard. Unfortunately our system has not matched your data to our Trial Card Promotion.
You can still apply for a Railcard without the code and enjoy 1/3 off adult and 60% off kids fares.

aloiseb

Don't use the Renew your railcard link, as it won';t give you anywhere to put the promotional code and you will find you have pad in full........................

Moneybox

I have just tried to get the 50% off Family and Friends Railcard offer using the given promotional code but it refuses me as I didn't do the two months free offer. Any ideas? Are there any other codes I can try?
Cheers